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Fxcm FixTrading Login Issue

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[2015-05-29 11:48:01] #1 [Go To First Post]
User787669 - Posts: 5
Been back and forth with fxcm support to help with login. No luck thus far. Received credentials from them as shown below. SocketConnectHost=fixreal.fxcorporate.com SocketConnectPort=8037 SenderCompID=6100001161_client1 TargetCompID=FXCM TargetSubID=XTPREAL01 Message Log: FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:40:56 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:40:56 FXCM FIX Trading session socket (24) \| Connected. \| 2015-05-29 07:40:56 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:40:56 FXCM FIX Trading session socket (24) \| Closed. No error. \| 2015-05-29 07:40:56 FXCM FIX Trading session socket (24) \| Shutdown and closed. \| 2015-05-29 07:40:56 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:40:56 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:40:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:40:56 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:40:56 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:40:56 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:40:56 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:01 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:01 FXCM FIX Trading session socket (25) \| Connected. \| 2015-05-29 07:41:02 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:02 FXCM FIX Trading session socket (25) \| Closed. No error. \| 2015-05-29 07:41:02 FXCM FIX Trading session socket (25) \| Shutdown and closed. \| 2015-05-29 07:41:02 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:02 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:02 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:02 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:02 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:02 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:07 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:07 FXCM FIX Trading session socket (26) \| Connected. \| 2015-05-29 07:41:07 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:07 FXCM FIX Trading session socket (26) \| Closed. No error. \| 2015-05-29 07:41:07 FXCM FIX Trading session socket (26) \| Shutdown and closed. \| 2015-05-29 07:41:07 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:07 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:07 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:07 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:07 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:12 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:12 FXCM FIX Trading session socket (27) \| Connected. \| 2015-05-29 07:41:12 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:13 FXCM FIX Trading session socket (27) \| Closed. No error. \| 2015-05-29 07:41:13 FXCM FIX Trading session socket (27) \| Shutdown and closed. \| 2015-05-29 07:41:13 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:13 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:13 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:13 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:13 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:13 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:18 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:18 FXCM FIX Trading session socket (28) \| Connected. \| 2015-05-29 07:41:18 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:18 FXCM FIX Trading session socket (28) \| Closed. No error. \| 2015-05-29 07:41:18 FXCM FIX Trading session socket (28) \| Shutdown and closed. \| 2015-05-29 07:41:18 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:18 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:18 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:18 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:18 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:18 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:23 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:23 FXCM FIX Trading session socket (29) \| Connected. \| 2015-05-29 07:41:23 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:23 FXCM FIX Trading session socket (29) \| Closed. No error. \| 2015-05-29 07:41:24 FXCM FIX Trading session socket (29) \| Shutdown and closed. \| 2015-05-29 07:41:24 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:24 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:24 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:24 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:24 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:24 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:29 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:29 FXCM FIX Trading session socket (30) \| Connected. \| 2015-05-29 07:41:29 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:29 FXCM FIX Trading session socket (30) \| Closed. No error. \| 2015-05-29 07:41:29 FXCM FIX Trading session socket (30) \| Shutdown and closed. \| 2015-05-29 07:41:29 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:29 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:29 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:29 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:29 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:29 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:34 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:34 FXCM FIX Trading session socket (31) \| Connected. \| 2015-05-29 07:41:34 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:34 FXCM FIX Trading session socket (31) \| Closed. No error. \| 2015-05-29 07:41:34 FXCM FIX Trading session socket (31) \| Shutdown and closed. \| 2015-05-29 07:41:34 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:34 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:35 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:35 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:35 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:35 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:40 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:40 FXCM FIX Trading session socket (32) \| Connected. \| 2015-05-29 07:41:40 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:40 FXCM FIX Trading session socket (32) \| Closed. No error. \| 2015-05-29 07:41:40 FXCM FIX Trading session socket (32) \| Shutdown and closed. \| 2015-05-29 07:41:40 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:40 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:40 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:40 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:40 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:40 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:45 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:45 FXCM FIX Trading session socket (33) \| Connected. \| 2015-05-29 07:41:45 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:45 FXCM FIX Trading session socket (33) \| Closed. No error. \| 2015-05-29 07:41:45 FXCM FIX Trading session socket (33) \| Shutdown and closed. \| 2015-05-29 07:41:45 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:45 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:45 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:45 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:45 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:45 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:50 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:50 FXCM FIX Trading session socket (34) \| Connected. \| 2015-05-29 07:41:51 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:51 FXCM FIX Trading session socket (34) \| Closed. No error. \| 2015-05-29 07:41:51 FXCM FIX Trading session socket (34) \| Shutdown and closed. \| 2015-05-29 07:41:51 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:51 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:51 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:51 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:51 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:51 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:41:56 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:41:56 FXCM FIX Trading session socket (35) \| Connected. \| 2015-05-29 07:41:56 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:41:56 FXCM FIX Trading session socket (35) \| Closed. No error. \| 2015-05-29 07:41:56 FXCM FIX Trading session socket (35) \| Shutdown and closed. \| 2015-05-29 07:41:56 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:41:56 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:41:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:41:56 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:41:56 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:41:56 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:41:56 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:42:01 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:42:01 FXCM FIX Trading session socket (36) \| Connected. \| 2015-05-29 07:42:01 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:42:02 FXCM FIX Trading session socket (36) \| Closed. No error. \| 2015-05-29 07:42:02 FXCM FIX Trading session socket (36) \| Shutdown and closed. \| 2015-05-29 07:42:02 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:42:02 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:42:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:42:02 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:42:02 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:42:02 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:42:02 Current selected Data/Trading service: FXCM FIX Trading \| 2015-05-29 07:42:04 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-29 07:42:07 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-29 07:42:07 FXCM FIX Trading session socket (37) \| Connected. \| 2015-05-29 07:42:07 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-29 07:42:07 FXCM FIX Trading session socket (37) \| Closed. No error. \| 2015-05-29 07:42:07 FXCM FIX Trading session socket (37) \| Shutdown and closed. \| 2015-05-29 07:42:07 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-29 07:42:07 FXCM FIX Trading session: Disconnected. \| 2015-05-29 07:42:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-29 07:42:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-29 07:42:07 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:42:07 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-29 07:42:07 File >> Disconnect selected. \| 2015-05-29 07:42:10 FXCM FIX Trading: Disconnected. \| 2015-05-29 07:42:10 Firewall disabled. Virus Protector disabled. I have numerous hours trying to resolve this. Thank you in advance.


screenshot.PNG / V - Attached On 2015-05-29 11:44:23 UTC - Size: 54.64 KB - 451 views

[2015-05-29 16:37:51] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have tested this. This is not set correctly: SenderCompID: 6100001161_client1 You need to enter the 1 after client. Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-05-31 23:54:46

[2015-05-31 23:08:51] #3 [Go To First Post]
User787669 - Posts: 5
Hello Sierra Engineering team. Still no success. I am getting a differnt error message now. See the log. FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:14 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:14 FXCM FIX Trading session socket (64) \| Connected. \| 2015-05-31 19:00:14 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:14 FXCM FIX Trading session: Session connected. Sending logon user request. \| 2015-05-31 19:00:14 FXCM FIX Trading session \| User status: 19915;DAS 19915: ZDas Exception ORA-20101: Wrong user name or password ORA-06512: at "U10R20.ERROR", line 23 ORA-06512: at "U10R20.API", line 417 ORA-06512: at line 1 \| 2015-05-31 19:00:14 FXCM FIX Trading session: Logon Error. Expecting logout message from server. \| 2015-05-31 19:00:14 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 \| 2015-05-31 19:00:14 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. \| 2015-05-31 19:00:14 FXCM FIX Trading session socket (64) \| Shutdown and closed. \| 2015-05-31 19:00:14 FXCM FIX Trading session: Logged out and disconnected. \| 2015-05-31 19:00:14 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:14 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:14 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:14 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:14 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:19 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:19 FXCM FIX Trading session socket (65) \| Connected. \| 2015-05-31 19:00:19 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:20 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:20 * FXCM FIX Trading session socket (65) \| Closed. No error. \| 2015-05-31 19:00:20 FXCM FIX Trading session socket (65) \| Shutdown and closed. \| 2015-05-31 19:00:20 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:20 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:20 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:20 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:20 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:20 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:25 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:25 FXCM FIX Trading session socket (66) \| Connected. \| 2015-05-31 19:00:25 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:25 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:25 * FXCM FIX Trading session socket (66) \| Closed. No error. \| 2015-05-31 19:00:25 FXCM FIX Trading session socket (66) \| Shutdown and closed. \| 2015-05-31 19:00:25 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:25 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:25 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:25 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:25 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:25 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:30 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:30 FXCM FIX Trading session socket (67) \| Connected. \| 2015-05-31 19:00:30 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:30 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:30 * FXCM FIX Trading session socket (67) \| Closed. No error. \| 2015-05-31 19:00:30 FXCM FIX Trading session socket (67) \| Shutdown and closed. \| 2015-05-31 19:00:30 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:30 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:30 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:30 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:30 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:30 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:35 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:35 FXCM FIX Trading session socket (68) \| Connected. \| 2015-05-31 19:00:36 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:36 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:36 * FXCM FIX Trading session socket (68) \| Closed. No error. \| 2015-05-31 19:00:36 FXCM FIX Trading session socket (68) \| Shutdown and closed. \| 2015-05-31 19:00:36 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:36 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:36 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:36 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:36 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:36 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:41 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:41 FXCM FIX Trading session socket (69) \| Connected. \| 2015-05-31 19:00:41 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:41 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:41 * FXCM FIX Trading session socket (69) \| Closed. No error. \| 2015-05-31 19:00:41 FXCM FIX Trading session socket (69) \| Shutdown and closed. \| 2015-05-31 19:00:41 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:41 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:41 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:41 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:41 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:41 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:46 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:46 FXCM FIX Trading session socket (70) \| Connected. \| 2015-05-31 19:00:46 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:47 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:47 * FXCM FIX Trading session socket (70) \| Closed. No error. \| 2015-05-31 19:00:47 FXCM FIX Trading session socket (70) \| Shutdown and closed. \| 2015-05-31 19:00:47 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:47 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:47 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:47 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:47 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:47 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:52 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:52 FXCM FIX Trading session socket (71) \| Connected. \| 2015-05-31 19:00:52 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:52 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:52 * FXCM FIX Trading session socket (71) \| Closed. No error. \| 2015-05-31 19:00:52 FXCM FIX Trading session socket (71) \| Shutdown and closed. \| 2015-05-31 19:00:52 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:52 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:52 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:52 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:52 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:52 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:00:57 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:00:57 FXCM FIX Trading session socket (72) \| Connected. \| 2015-05-31 19:00:58 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:00:58 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:00:58 * FXCM FIX Trading session socket (72) \| Closed. No error. \| 2015-05-31 19:00:58 FXCM FIX Trading session socket (72) \| Shutdown and closed. \| 2015-05-31 19:00:58 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:00:58 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:00:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:00:58 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:00:58 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:00:58 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:00:58 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:01:03 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:01:03 FXCM FIX Trading session socket (73) \| Connected. \| 2015-05-31 19:01:03 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:01:03 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:01:04 * FXCM FIX Trading session socket (73) \| Closed. No error. \| 2015-05-31 19:01:04 FXCM FIX Trading session socket (73) \| Shutdown and closed. \| 2015-05-31 19:01:04 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:01:04 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:01:04 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:01:04 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:01:04 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:01:04 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:01:04 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:01:09 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:01:09 FXCM FIX Trading session socket (74) \| Connected. \| 2015-05-31 19:01:09 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:01:09 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:01:09 * FXCM FIX Trading session socket (74) \| Closed. No error. \| 2015-05-31 19:01:09 FXCM FIX Trading session socket (74) \| Shutdown and closed. \| 2015-05-31 19:01:09 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:01:09 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:01:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:01:10 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:01:10 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:01:10 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:01:10 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:01:15 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:01:15 FXCM FIX Trading session socket (75) \| Connected. \| 2015-05-31 19:01:15 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:01:15 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:01:15 * FXCM FIX Trading session socket (75) \| Closed. No error. \| 2015-05-31 19:01:15 FXCM FIX Trading session socket (75) \| Shutdown and closed. \| 2015-05-31 19:01:15 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:01:15 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:01:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:01:15 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:01:15 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:01:15 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:01:15 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8037. \| 2015-05-31 19:01:20 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-05-31 19:01:20 FXCM FIX Trading session socket (76) \| Connected. \| 2015-05-31 19:01:20 FXCM FIX Trading session: Sending the Logon message. \| 2015-05-31 19:01:20 FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:01:20 * FXCM FIX Trading session socket (76) \| Closed. No error. \| 2015-05-31 19:01:20 FXCM FIX Trading session socket (76) \| Shutdown and closed. \| 2015-05-31 19:01:20 FXCM FIX Trading session: Socket connection was closed without any logout messages sent or received. \| 2015-05-31 19:01:20 FXCM FIX Trading session: Disconnected. \| 2015-05-31 19:01:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-05-31 19:01:20 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-05-31 19:01:20 FXCM FIX Trading: Disconnected. \| 2015-05-31 19:01:20 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-05-31 19:01:20 Thank you in advance.

[2015-05-31 23:59:23] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For this message: FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 \| 2015-05-31 19:00:14 Go to Global Settings >> Data/Trade Service Settings. Make sure the Password is set correctly. Contact FXCM if you are not sure what it is. FXCM FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 1. Reference Message Type = A. SessionRejectReason = 9. Text = This session is already connected. Multiple logons/connections are not allowed. \| 2015-05-31 19:01:20 * For this message, this is unfortunate. The FIX server is thinking there still is a connection when there is not. We recommend waiting a few minutes trying again. It really should drop the connection within 30 seconds since there is no heartbeat. Sierra Chart uses a default heartbeat interval of 30 seconds. And based upon the first message which we listed above it should have closed the connection immediately after sending the log out message. But it did not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-01 00:14:15

[2015-06-01 16:44:54] #5 [Go To First Post]
User787669 - Posts: 5
Resolved. This ticket can be closed. FXCM did not properly have my username programmed in. ugggg. Days wasted. Thanks. One question: is it possible to pull in last weeks recent trades into sierra charts for analysis. I see today's trades but not last weeks. I have adjusted the calander to reflect the days needed from last week. There is no output into trade activity log....

[2015-06-01 20:21:59] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
is it possible to pull in last weeks recent trades into sierra charts for analysis. Not automatically. You can manually Insert them. Refer to this section here: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#MenuCommands Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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