Login Page - Create Account

Support Board


Date/Time: Fri, 19 Oct 2018 10:26:43 +0000



Reformulated Blendstock (RB) and Diesel (HO)

Support Request:
[2013-03-26 20:10:39]
User39128 - Posts: 20
Dear Sir, at the moment i did not see this both symbols NYMEX in the list of the available symbols. Would you, please, add it to my account now. Regards, Alexander
[2013-03-27 00:21:23]
Sierra Chart Engineering - Posts: 64988
We currently see you are using the Sierra Chart Real-Time and Historical Forex/CFD Data Service. Therefore, this symbol is not available. You will need to use another service that provides data from the NYMEX. Please see this page:
http://www.sierrachart.com/index.php?l=doc/data.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-27 07:09:40]
User39128 - Posts: 20
Yes, i see now NYMEX symbols (HO and RBOB), that i would like to have in my account. Please, inform me now, how much i have to pay now to change my account. Thank you
[2013-03-27 07:41:17]
User39128 - Posts: 20
I would need a Streaming Real-Time Data and charts RBOB and HO NYMEX. Sierra Chart Historical Data Service, where i find RBOB and HO NYMEX now, does not provide a streaming real-time data. what service should i use then? pl explain it to me. Alex
[2013-03-27 19:39:20]
Sierra Chart Engineering - Posts: 64988
You will want to use the Barchart Data Service:
http://www.sierrachart.com/index.php?l=doc/Barchart.com.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-27 19:47:54]
User39128 - Posts: 20
thank you, how should i update my account now to use the Barchart Data Service correctly? Please, support me in this case. Alex
[2013-04-02 03:19:12]
Sierra Chart Engineering - Posts: 64988
You need to subscribe to the Barchart Data service by following the instructions on this page:
http://www.sierrachart.com/index.php?l=doc/Barchart.com.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-02 05:48:32]
User39128 - Posts: 20
understand you now

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account