Support Board
Date/Time: Sat, 10 May 2025 21:09:52 +0000
fxcm won't allow more than three simultaneous connections through sierra charts?
View Count: 1143
[2015-05-20 13:22:28] |
4646ed - Posts: 230 |
My setup: main computer has: one installation of SC connected to SC Forex Data (FXCM), then another installation of SC connected to FXCM FIX Trading (calling the data from the first installation as a remote instance (since FXCM FIX data was so unreliable) next: a laptop with one installation of SC Forex Data (FXCM) This all seems to be fine, however, when I open SC up on a fourth computer, a tablet, and try to connect to SC Forex Data (FXCM), i get a message saying i have exceeded allowed number of connections. How do I fix this? |
[2015-05-20 16:30:46] |
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This is not clear for us. What is the exact message and is this a message you see when you login to Sierra Chart? Also you are limited to using Sierra Chart on two systems simultaneously. This can be increased to more systems, but there is an extra cost. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-05-20 21:12:04] |
4646ed - Posts: 230 |
Limited to two systems explains it. yes when i log in on the 3rd system. what's the extra cost?
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[2015-05-20 21:28:08] |
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5 USD/Month for another system. Also Sierra Chart service package 5 includes up to 3 systems.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-05-21 09:17:42] |
4646ed - Posts: 230 |
ok. will think about it and get back to you
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