Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 07:48:57 +0000



Won't connect to data server

View Count: 827

[2015-05-17 20:23:21]
User73630 - Posts: 19
I was logged in using SC and I changed the "number of days to load" to 365. A window popped up about historical data (I think) and I assumed it was ok to say yes. It did a reload and all charts stayed black (blank). When I closed SC and tried to reopen it logged in but keeps saying "trying to reconnect". I've attached my message log. Please help. Thanks, Ray Software version: 1254 | 2015-05-17 15:04:19
Uses New Spreadsheets | 2015-05-17 15:04:19
Usage end date: 2015-06-12 | 2015-05-17 15:04:19
Enabled for: Advanced Features. | 2015-05-17 15:04:19
Enabled for: Sierra Chart Historical Data Service. | 2015-05-17 15:04:19
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-05-17 15:04:19
Active service: Open E Cry FIX | 2015-05-17 15:04:19
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-05-17 15:04:19
2015-05-17 15:04:19 Local computer clock time | 2015-05-17 15:04:19
2015-05-17 20:04:19 GMT time | 2015-05-17 15:04:19
2015-05-17 15:04:19 Time zone adjusted time | 2015-05-17 15:04:19
Time difference to server time: 1 seconds. | 2015-05-17 15:04:19
Program path: C:\SierraChart\ | 2015-05-17 15:04:19
Data Files path: C:\SierraChart\Data\ | 2015-05-17 15:04:19
OS Version Number: 6.1 | 2015-05-17 15:04:19
Locale Information: C | 2015-05-17 15:04:19

Checking for new symbol settings for oec | 2015-05-17 15:04:19
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-05-17 15:04:19
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-05-17 15:04:19
Symbol settings are up-to-date for oec | 2015-05-17 15:04:19
Files to Open on Start up | Opening file: Chartbook-Ray.cht | 2015-05-17 15:04:22
Date rule based rollover from ESH5 to next contract occurs at 2015-03-12. | 2015-05-17 15:04:22
Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. | 2015-05-17 15:04:22
Checking Intraday data file for symbol ESH5 for the date range from 2014-12-11 to 2015-03-12. | 2015-05-17 15:04:22
Intraday data file for ESM5 exists and is empty. Skipping Intraday data download. | 2015-05-17 15:04:22
ESM5 [C] 400 Trades #5 | Symbols used for continuous contract chart: | 2015-05-17 15:04:22
ESH5 | 2015-05-17 15:04:22
ESM5 | 2015-05-17 15:04:22
Date rule based rollover from ESH5 to next contract occurs at 2015-03-12. | 2015-05-17 15:04:22
Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. | 2015-05-17 15:04:22
Checking Intraday data file for symbol ESH5 for the date range from 2014-12-11 to 2015-03-12. | 2015-05-17 15:04:22
Intraday data file for ESM5 exists and is empty. Skipping Intraday data download. | 2015-05-17 15:04:22
ESM5 [C] 1600 Trades #6 | Symbols used for continuous contract chart: | 2015-05-17 15:04:22
ESH5 | 2015-05-17 15:04:22
ESM5 | 2015-05-17 15:04:22
Date rule based rollover from ESH5 to next contract occurs at 2015-03-12. | 2015-05-17 15:04:22
Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. | 2015-05-17 15:04:22
Checking Intraday data file for symbol ESH5 for the date range from 2014-12-11 to 2015-03-12. | 2015-05-17 15:04:22
Intraday data file for ESM5 exists and is empty. Skipping Intraday data download. | 2015-05-17 15:04:22
ESM5 [C] 3200 Trades #7 | Symbols used for continuous contract chart: | 2015-05-17 15:04:22
ESH5 | 2015-05-17 15:04:22
ESM5 | 2015-05-17 15:04:22
Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. | 2015-05-17 15:04:22
Intraday data file for ESM5 exists and is empty. Skipping Intraday data download. | 2015-05-17 15:04:22
ESM5 [C] 12800 Trades #8 | Symbols used for continuous contract chart: | 2015-05-17 15:04:22
ESM5 | 2015-05-17 15:04:22
Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. | 2015-05-17 15:04:22
Intraday data file for ESM5 exists and is empty. Skipping Intraday data download. | 2015-05-17 15:04:22
ESM5 [C] 1 Day #10 | Symbols used for continuous contract chart: | 2015-05-17 15:04:22
ESM5 | 2015-05-17 15:04:22
Files to Open on Start up | Opening file: Chartbook-Ray-big-1.cht | 2015-05-17 15:04:22
Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. | 2015-05-17 15:04:22
Intraday data file for ESM5 exists and is empty. Skipping Intraday data download. | 2015-05-17 15:04:22
ESM5 [C] 1 Day #4 | Symbols used for continuous contract chart: | 2015-05-17 15:04:22
ESM5 | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:22

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:22
Intraday data recording state for symbol ESM5 is set to download pending. | 2015-05-17 15:04:22
HD Request # 2 | Downloading Intraday chart data for ESM5 to the file ESM5.scid. Service: oec | 2015-05-17 15:04:22
HD Request # 2 | Download start Date-Time: 2014-11-12 14:04:22.0 | 2015-05-17 15:04:22
HD Request # 2 | Using server: oec.sierracharts.com port 10149 | 2015-05-17 15:04:22
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:22
Socket (0) | Resolved address oec.sierracharts.com to IP 204.11.49.26 | 2015-05-17 15:04:22
OEC FIX Trading socket (3) | Connected. | 2015-05-17 15:04:22
OEC FIX Trading socket (3) | Starting SSL connection. | 2015-05-17 15:04:22
Socket (2) | Connected. | 2015-05-17 15:04:22
HD Request # 2 | Sending historical data logon request message. | 2015-05-17 15:04:22
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-11-12 14:04:22. Record interval: 0. Symbol: ESM5 | 2015-05-17 15:04:23
Socket (2) | Shutdown and closed. | 2015-05-17 15:04:23
The network socket for historical data has been closed. | 2015-05-17 15:04:23
HD Request # 2 | Historical data for ESM5 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-05-17 15:04:23
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM5 | 2015-05-17 15:04:23
HD Request # 2 | Intraday download COMPLETE for ESM5. Completion time: 1s. Unique request ID: 1 | 2015-05-17 15:04:23
Removed historical data download ID 1 | 2015-05-17 15:04:23

OEC FIX Trading socket (3) | SSL connection established. | 2015-05-17 15:04:23
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:23
OEC FIX Trading socket (3) | Closed. No error. | 2015-05-17 15:04:23
OEC FIX Trading socket (3) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:23
OEC FIX Trading socket (3) | SSL has been shut down. | 2015-05-17 15:04:23
OEC FIX Trading socket (3) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:23
OEC FIX Trading socket (3) | Shutdown and closed. | 2015-05-17 15:04:23
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:23
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:23
Disconnected from Open E Cry. | 2015-05-17 15:04:23
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:23
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-05-17 15:04:24
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-05-17 15:04:24

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:27
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | Connected. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | Starting SSL connection. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | SSL connection established. | 2015-05-17 15:04:27
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | Closed. No error. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | SSL has been shut down. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:27
OEC FIX Trading socket (4) | Shutdown and closed. | 2015-05-17 15:04:27
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:27
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:27
Disconnected from Open E Cry. | 2015-05-17 15:04:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:27
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:28
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:28
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM5.scid | 2015-05-17 15:04:28

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:30
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | Connected. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | Starting SSL connection. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | SSL connection established. | 2015-05-17 15:04:30
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | Closed. No error. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | SSL has been shut down. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:30
OEC FIX Trading socket (5) | Shutdown and closed. | 2015-05-17 15:04:30
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:30
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:30
Disconnected from Open E Cry. | 2015-05-17 15:04:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:30

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:33
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:33
OEC FIX Trading socket (6) | Connected. | 2015-05-17 15:04:33
OEC FIX Trading socket (6) | Starting SSL connection. | 2015-05-17 15:04:33
OEC FIX Trading socket (6) | SSL connection established. | 2015-05-17 15:04:34
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:34
OEC FIX Trading socket (6) | Closed. No error. | 2015-05-17 15:04:34
OEC FIX Trading socket (6) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:34
OEC FIX Trading socket (6) | SSL has been shut down. | 2015-05-17 15:04:34
OEC FIX Trading socket (6) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:34
OEC FIX Trading socket (6) | Shutdown and closed. | 2015-05-17 15:04:34
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:34
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:34
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:34
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:34
Disconnected from Open E Cry. | 2015-05-17 15:04:34
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:34

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:37
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | Connected. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | Starting SSL connection. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | SSL connection established. | 2015-05-17 15:04:37
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | Closed. No error. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | SSL has been shut down. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:37
OEC FIX Trading socket (7) | Shutdown and closed. | 2015-05-17 15:04:37
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:37
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:37
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:37
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:37
Disconnected from Open E Cry. | 2015-05-17 15:04:37
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:37

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:40
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:40
OEC FIX Trading socket (8) | Connected. | 2015-05-17 15:04:40
OEC FIX Trading socket (8) | Starting SSL connection. | 2015-05-17 15:04:40
OEC FIX Trading socket (8) | SSL connection established. | 2015-05-17 15:04:40
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:41
OEC FIX Trading socket (8) | Closed. No error. | 2015-05-17 15:04:41
OEC FIX Trading socket (8) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:41
OEC FIX Trading socket (8) | SSL has been shut down. | 2015-05-17 15:04:41
OEC FIX Trading socket (8) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:41
OEC FIX Trading socket (8) | Shutdown and closed. | 2015-05-17 15:04:41
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:41
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:41
Disconnected from Open E Cry. | 2015-05-17 15:04:41
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:41

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:44
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | Connected. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | Starting SSL connection. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | SSL connection established. | 2015-05-17 15:04:44
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | Closed. No error. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | SSL has been shut down. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:44
OEC FIX Trading socket (9) | Shutdown and closed. | 2015-05-17 15:04:44
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:44
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:44
Disconnected from Open E Cry. | 2015-05-17 15:04:44
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:44

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:47
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:47
OEC FIX Trading socket (10) | Connected. | 2015-05-17 15:04:47
OEC FIX Trading socket (10) | Starting SSL connection. | 2015-05-17 15:04:47
OEC FIX Trading socket (10) | SSL connection established. | 2015-05-17 15:04:47
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:47
OEC FIX Trading socket (10) | Closed. No error. | 2015-05-17 15:04:48
OEC FIX Trading socket (10) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:48
OEC FIX Trading socket (10) | SSL has been shut down. | 2015-05-17 15:04:48
OEC FIX Trading socket (10) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:48
OEC FIX Trading socket (10) | Shutdown and closed. | 2015-05-17 15:04:48
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:48
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:48
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:48
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:48
Disconnected from Open E Cry. | 2015-05-17 15:04:48
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:48

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:51
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | Connected. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | Starting SSL connection. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | SSL connection established. | 2015-05-17 15:04:51
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | Closed. No error. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | SSL has been shut down. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:51
OEC FIX Trading socket (11) | Shutdown and closed. | 2015-05-17 15:04:51
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:51
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:51
Disconnected from Open E Cry. | 2015-05-17 15:04:51
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:51

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-05-17 15:04:54
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | Connected. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | Starting SSL connection. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | SSL connection established. | 2015-05-17 15:04:54
OEC FIX Trading: Sending the Logon message. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | Closed. No error. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | SSL shutdown indicates not able to send 'close notify'. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | SSL has been shut down. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | SSL object has been freed. SSL state is now disconnected. | 2015-05-17 15:04:54
OEC FIX Trading socket (12) | Shutdown and closed. | 2015-05-17 15:04:54
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-05-17 15:04:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-05-17 15:04:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-05-17 15:04:54
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:54
Disconnected from Open E Cry. | 2015-05-17 15:04:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-05-17 15:04:54
File >> Disconnect selected. | 2015-05-17 15:04:57
OEC FIX Trading: DisconnectFIX called. | 2015-05-17 15:04:57
Disconnected from Open E Cry. | 2015-05-17 15:04:57

[2015-05-17 20:55:03]
Sierra Chart Engineering - Posts: 104368
Refer to:
https://www.sierrachart.com/index.php?page=doc/openecry.php#ServerAvailability

When the server becomes available you will then get the historical data and the chart will display.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account