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Date/Time: Sat, 04 May 2024 10:18:38 +0000



Help with Interactive Brokers

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[2015-05-15 19:06:34]
rwilliams1 - Posts: 339
Just configured SC for use with IB and for some reason although the charts download historical data, they do not update or show the current bid/ask prices. The last price in SC also does not match the raw feed price I see in IB Trader Workstation. Help is appreciated. Thanks.
[2015-05-15 21:03:55]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3 here:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html

Kind of sounds like you might be using the wrong symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-05-15 21:33:30]
rwilliams1 - Posts: 339
Symbol and format is correct because it downloaded the historical data for the symbols. I checked the help pages you provided and everything seems to be setup okay. will troubleshoot again on Monday when market opens. Thanks.

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