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Date/Time: Sun, 28 Apr 2024 19:42:01 +0000



Filled orders disappear

View Count: 1951

[2015-05-05 15:09:30]
User167035 - Posts: 2
Hello, my Buy/Sell order disappears when it's been filled. Due to this I cannot use Flatten button. In a simulation mode, it works perfectly, but in a live mode it doesn't. Picture is attached.


Date Time Of Last Edit: 2015-05-05 18:04:06
imageSierraFilledOrder.png / V - Attached On 2015-05-05 15:07:56 UTC - Size: 221.49 KB - 412 views
[2015-05-05 18:03:45]
Sierra Chart Engineering - Posts: 104368
Refer to the information here about incorrectly reported Trade Position Quantity:

https://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition

If the Position Quantity is wrong, then this is unrelated but we also recommend clearing the Trade Activity Log data for the symbol of the chart by following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ClearingtheLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-05-05 18:05:46

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