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Date/Time: Thu, 02 May 2024 04:07:08 +0000



Font issues

View Count: 821

[2015-04-28 23:43:28]
User764269 - Posts: 5
It seems like the only way I could send you a screenshot of my issue was to send you the chart. The problem is that when I go to global settings and then graphics, and then the font tab, it will not let me change any font as a window pops up that says fonts have not been uploaded. go to the control panel and the fonts folder.

However, while I do have fonts folder in my control panel on my computer, there is nothing that I see about uploading and fonts.

Like I said I could only send you my chart and not the little window that pops up as the system wouldn't let me do it.

I hope as you try to change the fonts from my charts, it will do for you what it has been doing for me and we can get this resolved.
http://www.sierrachart.com/image.php?l=1430264191601.png

Thank you very much.
[2015-04-29 04:47:34]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce the problem and it is an operating system level problem.

However we suspect a small change we made might be triggering it although have no idea why. We are going to make another small change which might solve it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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