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Date/Time: Thu, 02 May 2024 01:14:18 +0000



TAL

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[2015-04-28 16:05:20]
infpz - Posts: 826
Any issues with the TAL in 1242? Nothing has changed with this account but for some reason it stopped collecting trade data for the last few days. He is logged in when the fill occurs. The CL trade on 4/28 is not even real, this is a live account and I can confirm it does not exist. Any suggestions?
image1234.png / V - Attached On 2015-04-28 16:01:42 UTC - Size: 318.11 KB - 298 views
[2015-04-28 17:49:20]
Sierra Chart Engineering - Posts: 104368
Put Sierra Chart into Trade Simulation Mode following these instructions:
https://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php

Submit some orders from Sierra Chart, and then see if they are logged in the Trade Activity Log. Here are instructions to use the Trade Activity Log:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ViewingHistoricalTA

The CL trade did come from somewhere. It is not going to appear for no reason. It must have been externally received.

Also, if the orders are not being submitted from Sierra Chart, we have no control over what Sierra Chart is going to receive.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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