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Date/Time: Fri, 19 Apr 2024 19:43:00 +0000



"HttpSendRequest failed" message

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[2013-06-02 23:07:24]
User62923 - Posts: 27
On the weekend I suddenly started getting this error message


HttpSendRequest failed: Windows error code 2: Не удается найти указанный файл. | 2013-06-02 19:44:05
HttpSendRequest failed: Windows error code 2: Не удается найти указанный файл. | 2013-06-02 20:44:05
HttpSendRequest failed: Windows error code 2: Не удается найти указанный файл. | 2013-06-02 21:44:05
HttpSendRequest failed: Windows error code 2: Не удается найти указанный файл. | 2013-06-02 22:44:05

The Russian words mean something like "Can't find the requested file".
As you can see, it happens exactly every hour. It does not affect the stream of ticks, everything works OK, but still it's a nuisance.
Please, how do I get rid of this?
[2013-06-03 00:06:24]
Sierra Chart Engineering - Posts: 104368
Please refer to this section here:
http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#LoginProblems

Most likely Internet Explorer is set to work off-line.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-06-03 00:21:57]
User27944 - Posts: 10
If you are using a broadband connection and Internet Explorer, it can be that IE is set to dial up whenever it cannot find a connection. In that case select IE >> tools >> internet options >> connections, and check 'never dial a connection'.

HttpSendRequest Failed
[2013-06-03 00:54:41]
User62923 - Posts: 27
It must have been the off-line IE setting, thanks.
User27944 - thanks for the tip, useful to know.

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