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Missing intraday data

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[2015-04-23 16:43:23] #1 [Go To First Post]
avifutures - Posts: 59
Hi I am missing two days of intraday data. I did everything your help recommends and even deleted scid and dly files and restored them from backup that is before these dates but still, after downloading the rest of the data from OEC i have a "hole" of two days. When I check this via the vendor trader software charts, i see this data... Pls. assist. SC version: 1242 Data service vendor : OEC contract : ESM5 Missing intraday data Dates: April 21th 22th Thx. Avi

[2015-04-23 16:57:50] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5598
Retry the Download following the steps here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart It if fails, provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support Date Time Of Last Edit: 2015-04-23 23:04:50

[2015-04-24 08:07:10] #3 [Go To First Post]
avifutures - Posts: 59
Hi, It fails. Data is missing from April 17th to April 24th here is the log (i marked bold the relevant log lines): Intraday data recording state for symbol esM5 is set to download pending. \| 2015-04-24 10:54:59 Reloading all charts with filename: esM5.scid \| 2015-04-24 10:54:59 HD Request # 10 \| Downloading Intraday chart data for esM5 to the file esM5.scid. Service: oec \| 2015-04-24 10:54:59 HD Request # 10 \| Download start Date-Time: 2015-04-17 03:21:29.0 \| 2015-04-24 10:54:59 HD Request # 10 \| Using server: oec.sierracharts.com port 10149 \| 2015-04-24 10:54:59 Socket (0) \| Resolved address oec.sierracharts.com to IP 65.182.172.164 \| 2015-04-24 10:54:59 Socket (10) \| Connected. \| 2015-04-24 10:54:59 HD Request # 10 \| Sending historical data logon request message. \| 2015-04-24 10:54:59 HD Request # 10 \| Requesting Intraday data. Start Date-Time: 2015-04-17 03:21:29. Record interval: 0. Symbol: esM5 \| 2015-04-24 10:55:00 HD Request # 10 \| Decompressing data. \| 2015-04-24 10:55:01 HD Request # 10 \| Receiving Intraday data for esM5 starting at 2015-04-17 03:21:29 \| 2015-04-24 10:55:01 HD Request # 10 \| Timestamp of first Intraday data file record written: 2015-04-17 03:21:30 \| 2015-04-24 10:55:01 Date rule based rollover from ESM5 to next contract occurs at 2015-06-11. \| 2015-04-24 10:55:15 Checking Intraday data file for symbol ESM5 for the date range from 2015-03-12 to 0. \| 2015-04-24 10:55:15 ESM5 [C] #1 \| Symbols used for continuous contract chart: \| 2015-04-24 10:55:15 ESM5 \| 2015-04-24 10:55:15 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:39 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:39 Chart #11 has tagged chart #15 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:39 Chart #11 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:39 Chart #11 has tagged chart #15 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:39 Chart #11 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:39 Chart #15 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:42 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:44 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:44 Chart #9 has tagged chart #2 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #9 has tagged chart #4 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #9 has tagged chart #8 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #9 has tagged chart #2 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #9 has tagged chart #4 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #9 has tagged chart #8 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #8 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #2 has tagged chart #11 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #2 has tagged chart #11 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:46 Chart #9 has tagged chart #11 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #12 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #13 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #2 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #3 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #4 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #7 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #8 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #11 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #12 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #13 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #2 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #3 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #4 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #7 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #9 has tagged chart #8 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #7 has tagged chart #5 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #7 has tagged chart #5 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:47 Chart #11 has tagged chart #15 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:47 Chart #11 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:47 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #2 has tagged chart #1 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #2 has tagged chart #10 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #2 has tagged chart #5 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #8 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #11 has tagged chart #10 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #12 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #13 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:47 Chart #15 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:47 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:56:48 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:56:48 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:56:49 HD Request # 10 \| Error downloading historical Intraday data for esM5. The download timed out. \| 2015-04-24 10:58:19 * Socket (10) \| Shutdown and closed. \| 2015-04-24 10:58:19 HD Request # 10 \| Received 47162 records from 2015-04-17 03:21:29 to 2015-04-17 13:17:01 (9.9 hours) and wrote 47161 records for esM5 \| 2015-04-24 10:58:19 Added 5552 Time and Sales records to Intraday data file for ESM5 after download. \| 2015-04-24 10:58:19 HD Request # 10 \| Intraday download COMPLETE for esM5. Completion time: 3m 20s. Unique request ID: 9 \| 2015-04-24 10:58:19 Removed historical data download ID 9 \| 2015-04-24 10:58:20 Real-time Intraday chart data file updates started for ESM5 \| 2015-04-24 10:58:20 Chart #11 has tagged chart #15 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:20 Chart #11 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:20 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:20 Chart #9 has tagged chart #2 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:21 Chart #9 has tagged chart #4 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:21 Chart #9 has tagged chart #8 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:21 Chart #15 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:21 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #7 has tagged chart #5 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #11 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #12 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #13 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #2 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #3 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #4 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #7 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #9 has tagged chart #8 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #2 has tagged chart #11 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #2 has tagged chart #11 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #8 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #11 has tagged chart #15 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #11 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:22 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #2 has tagged chart #1 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #2 has tagged chart #10 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #2 has tagged chart #5 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #4 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:22 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:23 Chart #8 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #11 has tagged chart #10 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #12 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #13 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #15 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:24 Chart #15 has tagged chart #3 for full recalculation. Chartbook: es_sp500.cht \| 2015-04-24 10:58:24 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #7 has tagged chart #5 for full recalculation. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:24 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:25 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test_macd_bolinger_markus_heutkopter.cht \| 2015-04-24 10:58:25 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: es_sp500.cht \| 2015-04-24 10:58:25

[2015-04-24 08:54:59] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to follow the instructions here to use port 80: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#UsingPort80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-04-24 14:42:02] #5 [Go To First Post]
avifutures - Posts: 59
This did the job !! thank you SC excellent team.

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