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Direct MessagesDate/Time: Sat, 27 Apr 2024 20:45:26 +0000
Interactive Brokers LSE Data
View Count: 1746
| [2015-04-16 09:37:43] |
| User67732 - Posts: 11 |
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Hi Support, I use IB TWS version 949.3. I subscribe to London Stock Exchange real time data via IB. I have previously been able to use SC to display LSE data. I have this working OK in SC v1224. I've done a clean install of 1241 but can no longer get any historical data for LSE symbols. All I get on a historical chart is one bar displaying the current days values which are updated in real time. I cannot get any previous days data. My IB settings are the same on both versions. Log of v1241 followed by log of 1224 pasted below. Any help appreciated. Software version: 1241 | 2015-04-16 10:24:41 Uses New Spreadsheets | 2015-04-16 10:24:41 Usage end date: 2015-05-02 | 2015-04-16 10:24:41 Enabled for: Advanced Features. | 2015-04-16 10:24:41 Enabled for: Advanced Features 2. | 2015-04-16 10:24:41 Enabled for: Sierra Chart Historical Data Service. | 2015-04-16 10:24:41 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-04-16 10:24:41 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-04-16 10:24:41 Received 1 data feed usernames. | 2015-04-16 10:24:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-16 10:24:41 Active service: Interactive Brokers | 2015-04-16 10:24:41 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-04-16 10:24:41 2015-04-16 10:24:41 Local computer clock time | 2015-04-16 10:24:41 2015-04-16 09:24:41 GMT time | 2015-04-16 10:24:41 2015-04-16 10:24:41 Time zone adjusted time | 2015-04-16 10:24:41 Time difference to server time: 0 seconds. | 2015-04-16 10:24:41 Program path: C:\SierraChart1241\ | 2015-04-16 10:24:41 Data Files path: C:\SierraChart1241\Data\ | 2015-04-16 10:24:41 OS Version Number: 6.1 | 2015-04-16 10:24:41 Locale Information: C | 2015-04-16 10:24:41 Checking for new symbol settings for ib | 2015-04-16 10:24:41 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-16 10:24:41 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-16 10:24:41 Symbol settings are up-to-date for ib | 2015-04-16 10:24:41 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-04-16 10:24:46 Socket (2) | Connected. | 2015-04-16 10:24:46 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-04-16 10:24:46 Interactive Brokers | TWS server version: 76 | 2015-04-16 10:24:46 Interactive Brokers | Connected. Waiting for account information. | 2015-04-16 10:24:46 IB Account information received. | 2015-04-16 10:24:46 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-04-16 10:24:46 Interactive Brokers | Connected to Live account. | 2015-04-16 10:24:46 Interactive Brokers | Year-Month last connected to Live account: 2015-04 | 2015-04-16 10:24:46 Interactive Brokers | Requesting Trade Positions for account: U1389464 | 2015-04-16 10:24:46 Next valid order ID: 126 | 2015-04-16 10:24:46 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2015-04-16 10:24:46 Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2015-04-16 10:24:46 Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2015-04-16 10:24:46 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-04-16 10:24:46 Next valid order ID: 126 | 2015-04-16 10:24:46 IB Account information received. | 2015-04-16 10:24:46 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-04-16 10:24:46 Interactive Brokers | Connected to Live account. | 2015-04-16 10:24:46 Interactive Brokers | Year-Month last connected to Live account: 2015-04 | 2015-04-16 10:24:46 Interactive Brokers | Received Trade Positions download end message for account U1389464 | 2015-04-16 10:24:46 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-04-16 10:24:46 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-16 10:24:46 Interactive Brokers | Requesting historical order fills for account U13*. | 2015-04-16 10:24:51 Interactive Brokers | Received Open orders end message. | 2015-04-16 10:24:51 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart1241\Data\HSBA-STK-LSE.dly | 2015-04-16 10:25:05 Interactive Brokers | Starting real-time market data updates for: HSBA-STK-LSE. ID: 1 | 2015-04-16 10:25:05 Interactive Brokers | Subscribing to Symbol: HSBA, SecType: STK, Expiry: , Exchange: LSE, Currency: , Multiplier: | 2015-04-16 10:25:05 HD Request # 2 | Downloading Historical Daily chart data for HSBA-STK-LSE. Starting date: 1965-04-15. Service: ib | 2015-04-16 10:25:05 HD Request # 2 | Using user Barchart Historical data account. | 2015-04-16 10:25:05 HD Request # 2 | Requesting historical Daily data for HSBA-STK-LSE starting at 1965-04-14 | 2015-04-16 10:25:05 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for HSBA-STK-LSE | 2015-04-16 10:25:05 HD Request # 2 | Daily download COMPLETE for HSBA-STK-LSE. Completion time: 0s. Unique request ID: 1 | 2015-04-16 10:25:05 Removed historical data download ID 1 | 2015-04-16 10:25:05 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart1241\Data\HSBA-STK-LSE.dly | 2015-04-16 10:25:06 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart1241\Data\HSBA-STK-LSE.dly | 2015-04-16 10:25:06 Software version: 1224 | 2015-04-16 10:34:47 Uses Old Spreadsheets | 2015-04-16 10:34:47 Usage end date: 2015-05-02 | 2015-04-16 10:34:47 Enabled for: Advanced Features. | 2015-04-16 10:34:47 Enabled for: Advanced Features 2. | 2015-04-16 10:34:47 Enabled for: Sierra Chart Historical Data Service. | 2015-04-16 10:34:47 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-04-16 10:34:47 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-04-16 10:34:47 Received 1 data feed usernames. | 2015-04-16 10:34:47 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-16 10:34:47 Active service: Interactive Brokers | 2015-04-16 10:34:47 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-04-16 10:34:47 2015-04-16 10:34:47 Local computer clock time | 2015-04-16 10:34:47 2015-04-16 09:34:47 GMT time | 2015-04-16 10:34:47 2015-04-16 10:34:47 Time zone adjusted time | 2015-04-16 10:34:47 Time difference to server time: 0 seconds. | 2015-04-16 10:34:47 Program path: C:\SierraChart1224\ | 2015-04-16 10:34:47 Data Files path: C:\SierraChart1224\Data\ | 2015-04-16 10:34:47 OS Version Number: 6.1 | 2015-04-16 10:34:47 Locale Information: C | 2015-04-16 10:34:47 Checking for new symbol settings for ib | 2015-04-16 10:34:47 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-16 10:34:47 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-16 10:34:47 Symbol settings are up-to-date for ib | 2015-04-16 10:34:47 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-04-16 10:34:52 Socket (2) | Connected. | 2015-04-16 10:34:52 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-04-16 10:34:52 Interactive Brokers | TWS server version: 76 | 2015-04-16 10:34:52 Interactive Brokers | Connected. Waiting for account information. | 2015-04-16 10:34:52 IB Account information received. | 2015-04-16 10:34:52 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-04-16 10:34:52 Interactive Brokers | Connected to Live account. | 2015-04-16 10:34:52 Interactive Brokers | Year-Month last connected to Live account: 2015-04 | 2015-04-16 10:34:52 Interactive Brokers | Requesting Trade Positions for account: U1389464 | 2015-04-16 10:34:52 Next valid order ID: 126 | 2015-04-16 10:34:52 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2015-04-16 10:34:52 Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2015-04-16 10:34:52 Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2015-04-16 10:34:52 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-04-16 10:34:52 Next valid order ID: 126 | 2015-04-16 10:34:52 IB Account information received. | 2015-04-16 10:34:52 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-04-16 10:34:52 Interactive Brokers | Connected to Live account. | 2015-04-16 10:34:52 Interactive Brokers | Year-Month last connected to Live account: 2015-04 | 2015-04-16 10:34:52 Interactive Brokers | Received Trade Positions download end message for account U1389464 | 2015-04-16 10:34:52 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-04-16 10:34:52 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-16 10:34:52 Interactive Brokers | Requesting historical order fills for account U13*. | 2015-04-16 10:34:57 Interactive Brokers | Received Open orders end message. | 2015-04-16 10:34:57 Interactive Brokers | Starting real-time market data updates for: HSBA-STK-LSE. ID: 1 | 2015-04-16 10:34:59 Interactive Brokers | Subscribing to Symbol: HSBA, SecType: STK, Expiry: , Exchange: LSE, Currency: , Multiplier: | 2015-04-16 10:34:59 HD Request # 2 | Downloading Historical Daily chart data for HSBA-STK-LSE. Starting date: 2015-04-15. Service: ib | 2015-04-16 10:34:59 HD Request # 2 | Requesting 11 days of historical Daily data for HSBA-STK-LSE with end date 2015-04-26 | 2015-04-16 10:34:59 HD Request # 2 | Processing historical data message from TWS | 2015-04-16 10:35:00 HD Request # 2 | Receiving historical Daily data for HSBA-STK-LSE starting at 2015-04-15 | 2015-04-16 10:35:00 Writing historical Daily data for HSBA-STK-LSE to the file HSBA-STK-LSE.dly | 2015-04-16 10:35:00 HD Request # 2 | Received 5 records and wrote 2 records from 2015-04-10 00:00:00 to 2015-04-16 00:00:00. | 2015-04-16 10:35:00 HD Request # 2 | Received 5 records from 2015-04-15 00:00:00 to 2015-04-16 00:00:00 (2.0 days) and wrote 2 records for HSBA-STK-LSE | 2015-04-16 10:35:02 HD Request # 2 | Daily download COMPLETE for HSBA-STK-LSE. Completion time: 3s. Unique request ID: 1 | 2015-04-16 10:35:02 Removed historical data download ID 1 | 2015-04-16 10:35:02 |
| [2015-04-16 17:26:09] |
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We are looking into this. We need to do some testing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-16 22:31:41] |
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This problem has now been resolved. Update Sierra Chart by selecting Help >> Download Prerelease for the latest revision.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-17 07:57:30] |
| User67732 - Posts: 11 |
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Hi Support, Upgrade to latest version has fixed the problem. Many thanks. Larry |
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