Support Board
Date/Time: Fri, 09 May 2025 16:23:47 +0000
Skewed DOM
View Count: 1099
| [2015-04-14 06:24:22] |
| olambeth - Posts: 30 |
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Hi there, I'm looking at the #XT DOM on SC and it seems the numbers are skewed a bit. Could you kindly let me know how to fix it? Oliver |
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| [2015-04-14 18:24:25] |
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You need to expand the spacing between the numbers on the scale. Here is the documentation for this: https://www.sierrachart.com/index.php?page=doc/doc_ScalingTheChartDOM.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-24 01:15:47] |
| olambeth - Posts: 30 |
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Hi there, I have attempted many times to expand the spaces using the button stipulated in the link above. Please see the attachments. Once I click on Auto Scaling nothing happens for the IR or XT however it worked for the YT. Why is this? Also you can see the IR completely went haywire when I clicked scale range: constant range. Please can you kindly inform me how I change the amount of levels of depth shown on the DOM or is this up to my data provider? Thank you Oliver |
| Screenshot 2015-04-24 11.11.07.png / V - Attached On 2015-04-24 01:13:23 UTC - Size: 287.55 KB - 348 views Screenshot 2015-04-24 11.10.41.png / V - Attached On 2015-04-24 01:13:44 UTC - Size: 312.38 KB - 334 views |
| [2015-04-24 02:15:29] |
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Select Chart >> Chart Settings and make sure the Tick Size is correct. After that select Chart >> Reset Scales. You might also need to right-click on the price scale of numbers and select Auto Scale Chart Dom Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-24 02:41:29] |
| olambeth - Posts: 30 |
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Hi Done all of the above and it hasn't made a difference. Please see the screenshot of my settings and kindly advise a solution. Thanks |
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| [2015-04-25 06:48:46] |
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The tick size is not correct. Restart Sierra Chart to get the updated symbol settings. Select Chart >> Chart Settings and press the Apply Global Symbol Settings button. After that select Chart >> Reset Scales. You might also need to right-click on the price scale of numbers and select Auto Scale Chart DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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