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Date/Time: Sun, 19 May 2024 07:51:33 +0000



FXCM Positions

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[2015-04-12 21:40:38]
dayman - Posts: 12
Sorry for being vague, not sure what else to title this message as. If I enter a position via Sierra Chart on FXCM, and close it via the FXCM mobile app, it will still show as an active position when I again login to Sierra Chart. I have tried reloading Sierra Chart, and re-downloading the chart, but it will still show as an open position. Any ideas on how to update Sierra Chart to correctly show my open positions when this happens? Thanks.
[2015-04-12 23:56:42]
Sierra Chart Engineering - Posts: 104368
We need to know where you see this particular position displayed in Sierra Chart? Is it seen on the Trade >> Trade Orders and Positions >> Positions tab?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-13 00:33:08]
dayman - Posts: 12
It is shown on the chart in chart trade mode.
[2015-04-13 00:45:32]
Sierra Chart Engineering - Posts: 104368
If you only see it there and not the Trade >> Orders and Positions >> Positions tab, then this would indicate you are using the Order Fill Calculated Position. Refer to this section:
http://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-13 00:46:25

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