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Date/Time: Sun, 19 May 2024 06:52:39 +0000



delayed chart in comparison to others

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[2015-04-10 10:00:10]
User42384 - Posts: 4
One of my charts is delayed.
On Eurex Bund the price was at 159.27 on daily, 30 minutes and numbers bar chart, but on the 5m chart it showed a different price.
A few minutes later the 5m charts is showing 159.27, but the other ones are now down to 159.21.
Any idea what's causing this delay and how I can refresh the data should this happen again in the future without re-starting the platform should I be monitoring a live trade?
Thanks

[2015-04-10 10:14:07]
Sierra Chart Engineering - Posts: 104368
As long as all of the charts are scrolled to the end, and there are no unusual study configurations on the chart, a problem like this really is extremely unusual.

When you notice a difference, do you notice a difference with the price box on the right side of the chart on the scale?

When you notice the problem does it help to select Chart >> Reload and Recalculate?

Review all of the items in help topic 3 to see if any of them apply:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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