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Date/Time: Sat, 18 May 2024 21:05:47 +0000



SC Real time data: Pro vs Non-Pro with IB

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[2015-04-05 08:14:29]
phaedonk - Posts: 352
You are stating:
If you are using the Interactive Brokers trading service, it is only necessary to connect initially and once each month to your Live Interactive Brokers trading account to be able to receive the Sierra Chart Exchange Data Feed even when connected to your paper trading account.

My question: One person has two accounts with IB, a pro and a non-pro. If the first connection is made with the non-pro account and the rest with the pro account does this person pay the non-pro exchange fees? What about the second month, when the first connection is made with the pro account? Is the service cut-off until he connects with the non-pro or is he charged as a pro if there is sufficient credit in the account? There is some confusion there.

Thank you.
[2015-04-05 20:06:40]
Sierra Chart Engineering - Posts: 104368
None of this is relevant.

Sierra Chart cannot detect whether you are professional or nonprofessional. That is only something you have to be honest with when completing the exchange forms. This is a matter between you and the exchange. We only collect the appropriate fees depending upon whether you are a professional or nonprofessional.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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