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Date/Time: Wed, 19 Jan 2022 13:24:54 +0000



Changed to level 5 with InfinityAT yesterday, but still level 3

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[2013-05-30 13:21:10]
marcovth - Posts: 61
Hello ...

I changed to level 5 with InfinityAT yesterday, but SC is still operating in level 3.
I thought this would solve itself overnight, but unfortunately not.

Thanks for suggestions.

- Marco.
[2013-05-30 17:19:34]
Sierra Chart Engineering - Posts: 99781
You will need to contact your broker about this.

Also make sure you have restarted Sierra Chart after the change.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-30 17:19:49

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