Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 07:51:24 +0000



1242 crashing, 1231 working without troubles, ACSIL

View Count: 1006

[2015-03-28 08:11:06]
sbsierra - Posts: 71
Hi SC-Support,
I wrote a ACSIL Study for trading, which runs without any problems (in replay mode) with version 1231. But when using version 1242 SC crashs when using replay mode. I can simply deaktivate the study code at a early point by using a activation selector:

if (!Active.GetYesNo())
return;

By testing I saw a log entry which indicated a index-problem, but this disappaered. Now it crashes after running only 2-3 days of replay.
Here is the crash-information and log entry

Problemsignatur:
Problemereignisname:  APPCRASH
Anwendungsname:  SierraChart.exe
Anwendungsversion:  700.0.0.0
Anwendungszeitstempel:  551339aa
Fehlermodulname:  MSVCR100.dll
Fehlermodulversion:  10.0.40219.325
Fehlermodulzeitstempel:  4df2be1e
Ausnahmecode:  c0000005
Ausnahmeoffset:  0001d3d5
Betriebsystemversion:  6.3.9600.2.0.0.272.7
Gebietsschema-ID:  1031
Zusatzinformation 1:  9635
Zusatzinformation 2:  96351892a602d0f87bb7559dc5260fac
Zusatzinformation 3:  6509
Zusatzinformation 4:  6509ee794f68bdcf99ae9f63b935ca9f

My code contains old and new structures of "sc.PersistVars" / "sc.GetPersistentInt".

Do you have any idea, what the problem could by or how to find it.

regards,

bs.trader
imagesc_crash.jpg / V - Attached On 2015-03-28 08:04:31 UTC - Size: 136.2 KB - 374 views
Attachment Deleted.
[2015-03-28 08:42:22]
Sierra Chart Engineering - Posts: 104368
If you can provide a small block of code that reproduces the problem, and the steps to reproduce, we can look at this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-28 11:57:56]
sbsierra - Posts: 71
It is nearly impossible to provide a small block which causes the error.
but when using

sc.FreeDLL = 1; //1 while developing, later 0 for best performance

I get the following log-entry-error:

Replay 1.0X: DYM15 [C] [M] 5 Min #1: Transitioning to next futures contract symbol DYM13 | 2015-03-28 12:38:27
Error jumping to date-time in file when transitioning to next futures contract. Invalid index.. C:\SierraChart-Live1\Data\DYM13.scid | 2015-03-28 12:38:27
Replay 1.0X: DYM15 [C] [M] 5 Min #1: Transitioning to next futures contract symbol DYU13 | 2015-03-28 12:38:28
Error jumping to date-time in file when transitioning to next futures contract. Invalid index.. C:\SierraChart-Live1\Data\DYU13.scid | 2015-03-28 12:38:28

best regards,

bs.trader

[2015-03-28 20:22:52]
Sierra Chart Engineering - Posts: 104368
For sure that line of code is totally unrelated to these messages.

We recommend re-downloading the data for DYM13.scid and DYU13.scid with the Edit >>Delete All Data and Download command.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-10 07:11:36]
sbsierra - Posts: 71
I still get that error and replaying stops:

Error jumping to date-time in file when transitioning to next futures contract. Invalid index.. C:\SierraChart-Live1\Data\DYU13.scid | 2015-03-28 12:38:28

I deleted and redownloaded, appears above version 1241. I have no idea what to do, please tell me. Can provide remote access to my box.

Regards,

bs.trader
[2015-04-10 08:39:00]
Sierra Chart Engineering - Posts: 104368
We see this problem. We will work on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-10 13:34:12]
sbsierra - Posts: 71
How will this be solved. Is it a Datafeed problem or will there be a new version? Sorry for asking again, but I need to know, when I can use the new version.
regards,
bs.trader
[2015-04-10 16:49:51]
Sierra Chart Engineering - Posts: 104368
It is going to be solved on Monday. And we will put out a new release at that time. We apologize for the delay. As some code was being changed, it introduced a bug and the programmer responsible for that will not be back until Monday.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-14 04:17:29]
Sierra Chart Engineering - Posts: 104368
We are releasing a new version in about 20 minutes which will solve this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account