Support Board
Date/Time: Sat, 10 May 2025 21:06:43 +0000
impossible to open my chartbook
View Count: 953
| [2015-03-24 17:52:30] |
| chris12 - Posts: 53 |
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HI SC since yesterday and the problem with eurex i can't open my chartbook : it updates data from intraday chart but never finish (more 1hour several times)…windows crashes it contain chart from DAX, BUND, STOXX I'm alone ?? thx |
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| [2015-03-24 20:12:38] |
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Exit from Sierra Chart. Go to the Sierra Chart Data Files Folder (C:\SierraChart\Data by default) and delete the data files for DAX, BUND, STOXX. They have a scid file extension. Start Sierra Chart again and open the Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-24 20:12:53
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