Home >> Support Board

Support Board

Date/Time: Tue, 23 Apr 2024 13:55:57 +0000

How to Post a Message for Support

Sudden Error DAX next expirtation

View Count: 1420

[2015-03-23 20:40:52] #1 [Go To First Post]
User22414 - Posts: 65
With the decline from March DAX-201503-DTB the next expiration DAX-201506-DTB is not executed and so the downlod not work. I get in the main setting, field: Date Range in file: "unknown to unknown" and the field is inactive so that I can do there no manual input. Also an input in the field: "Use Sate Range" From: 2014-09-25 To: 2915-03-23 leads to no result.

[2015-03-23 21:27:01] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadNoDataInChart Also make sure that Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is checked to get the data from the Sierra Chart Historical Data Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-02 05:33:40

[2015-03-24 07:04:04] #3 [Go To First Post]
User22414 - Posts: 65
Is alowed, but dosent work

[2015-03-24 07:18:41] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-03-24 17:21:13] #5 [Go To First Post]
User22414 - Posts: 65
Interactive Brokers \| Requesting historical order fills for account U64. \| 2015-03-24 18:20:37 Interactive Brokers \| Received Open orders end message. \| 2015-03-24 18:20:37 Failed to get dates from Intraday data file. Header check failed when opening the file C:\SierraChart\Data\DAX-201506-DTB.scid for reading. Error: Unknown intraday file type. File: C:\SierraChart\Data\DAX-201506-DTB.scid \| 2015-03-24 18:20:42 Failed to get dates from Intraday data file. Header check failed when opening the file C:\SierraChart\Data\DAX-201506-DTB.scid for reading. Error: Unknown intraday file type. File: C:\SierraChart\Data\DAX-201506-DTB.scid \| 2015-03-24 18:20:42 * Unknown intraday file type. C:\SierraChart\Data\DAX-201506-DTB.scid \| 2015-03-24 18:20:42 * Error opening or reading chart data file. File: C:\SierraChart\Data\DAX-201506-DTB.scid \| 2015-03-24 18:20:42 *

[2015-03-24 17:33:01] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Exit from Sierra Chart and delete this file: C:\SierraChart\Data\DAX-201506-DTB.scid After this start Sierra Chart again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-24 17:33:19

[2015-03-27 09:20:05] #7 [Go To First Post]
User22414 - Posts: 65
Thanks, it works

[2015-10-28 07:44:37] #8 [Go To First Post]
User22414 - Posts: 65
Software version: 1307 \| 2015-10-27 03:15:29 Uses Old Spreadsheets \| 2015-10-27 03:15:29 Usage end date: 2016-03-21 \| 2015-10-27 03:15:29 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-10-27 03:15:29 Current selected Data/Trading service: Interactive Brokers \| 2015-10-27 03:15:29 Chart Update Interval: 900 \| 2015-10-27 03:15:29 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2015-10-27 03:15:29 2015-10-27 03:15:29 Local computer time \| 2015-10-27 03:15:29 2015-10-27 02:15:29 Local computer time in UTC \| 2015-10-27 03:15:29 2015-10-27 03:15:29 Local computer time in SC Time Zone \| 2015-10-27 03:15:29 2015-10-27 02:15:29 Server time in UTC \| 2015-10-27 03:15:29 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2015-10-27 03:15:29 Program path: C:\SierraChart\ \| 2015-10-27 03:15:29 Data Files path: C:\SierraChart\Data\ \| 2015-10-27 03:15:29 OS Version Number: 6.1 \| 2015-10-27 03:15:29 Locale Information: C \| 2015-10-27 03:15:29 Checking for new symbol settings for ib \| 2015-10-27 03:15:29 Requesting symbol settings for ib. Overwrite = on. \| 2015-10-27 03:15:30 Symbol settings received. \| 2015-10-27 03:15:31 Processed received symbol settings \| 2015-10-27 03:15:31 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 05:29:05 Socket (961) \| Error received in OnConnect while connecting. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. \| 2015-10-28 05:29:06 Socket (961) \| Shutdown and closed. \| 2015-10-28 05:29:06 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-10-28 05:29:06 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-10-28 05:29:06 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-10-28 05:29:06 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-10-28 05:29:06 Interactive Brokers \| Disconnected. \| 2015-10-28 05:29:06 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-10-28 05:29:06 Starting TWS auto-login thread. \| 2015-10-28 05:31:22 TWS auto-login thread ending. \| 2015-10-28 05:31:22 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 05:32:06 Socket (964) \| Error received in OnConnect while connecting. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. \| 2015-10-28 05:32:07 Socket (964) \| Shutdown and closed. \| 2015-10-28 05:32:07 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-10-28 05:32:07 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-10-28 05:32:07 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-10-28 05:32:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-10-28 05:32:07 Interactive Brokers \| Disconnected. \| 2015-10-28 05:32:07 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-10-28 05:32:07 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 05:35:07 Socket (966) \| Error received in OnConnect while connecting. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. \| 2015-10-28 05:35:08 Socket (966) \| Shutdown and closed. \| 2015-10-28 05:35:08 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-10-28 05:35:08 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-10-28 05:35:08 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-10-28 05:35:08 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-10-28 05:35:08 Interactive Brokers \| Disconnected. \| 2015-10-28 05:35:08 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-10-28 05:35:08 Starting TWS auto-login thread. \| 2015-10-28 05:35:22 TWS auto-login thread ending. \| 2015-10-28 05:35:22 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 05:38:08 Socket (969) \| Error received in OnConnect while connecting. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. \| 2015-10-28 05:38:09 Socket (969) \| Shutdown and closed. \| 2015-10-28 05:38:09 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-10-28 05:38:09 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-10-28 05:38:09 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-10-28 05:38:09 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-10-28 05:38:09 Interactive Brokers \| Disconnected. \| 2015-10-28 05:38:09 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-10-28 05:38:09 Starting TWS auto-login thread. \| 2015-10-28 05:39:22 TWS auto-login thread ending. \| 2015-10-28 05:39:22 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 05:41:09 Socket (971) \| Error received in OnConnect while connecting. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. \| 2015-10-28 05:41:10 Socket (971) \| Shutdown and closed. \| 2015-10-28 05:41:10 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-10-28 05:41:10 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-10-28 05:41:10 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-10-28 05:41:10 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-10-28 05:41:10 Interactive Brokers \| Disconnected. \| 2015-10-28 05:41:10 Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-10-28 05:41:10 Starting TWS auto-login thread. \| 2015-10-28 05:43:22 TWS auto-login thread ending. \| 2015-10-28 05:43:22 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 05:44:10 Socket (974) \| Connected. \| 2015-10-28 05:44:10 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2015-10-28 05:44:10 Interactive Brokers \| TWS server version: 76 \| 2015-10-28 05:44:10 Interactive Brokers \| Connected. Waiting for account information. \| 2015-10-28 05:44:10 IB Account information received. \| 2015-10-28 05:44:10 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2015-10-28 05:44:10 Interactive Brokers \| Connected to Live account. \| 2015-10-28 05:44:10 Interactive Brokers \| Year-Month last connected to Live account: 2015-10 \| 2015-10-28 05:44:10 Interactive Brokers \| Requesting Trade Positions (IB account data updates) for account: U640* \| 2015-10-28 05:44:10 Interactive Brokers \| Connected to data and trading server. \| 2015-10-28 05:44:10 Next valid order ID: 5915 \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:hfarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:jfarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm.us. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: HMDS Daten Farm Verbindung ist OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: HMDS Daten Farm Verbindung ist OK:fundfarm. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 05:44:10 Message from IB: HMDS Daten Farm Verbindung ist OK:ethmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 05:44:10 Next valid order ID: 5915 \| 2015-10-28 05:44:10 IB Account information received. \| 2015-10-28 05:44:10 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2015-10-28 05:44:10 Interactive Brokers \| Connected to Live account. \| 2015-10-28 05:44:10 Interactive Brokers \| Year-Month last connected to Live account: 2015-10 \| 2015-10-28 05:44:10 Interactive Brokers \| Received Trade Positions download end message for account U640* \| 2015-10-28 05:44:10 Interactive Brokers \| Starting real-time market data updates for: GBL-201512-DTB. ID: 1 \| 2015-10-28 05:44:11 Interactive Brokers \| Subscribing to Symbol: GBL, SecType: FUT, Expiry: 201512, Exchange: DTB, Currency: , Multiplier: \| 2015-10-28 05:44:11 Interactive Brokers \| Starting real-time market data updates for: ZN-201512-ECBOT. ID: 2 \| 2015-10-28 05:44:11 Interactive Brokers \| Subscribing to Symbol: ZN, SecType: FUT, Expiry: 201512, Exchange: ECBOT, Currency: , Multiplier: \| 2015-10-28 05:44:11 Interactive Brokers \| Starting real-time market data updates for: DAX-201512-DTB. ID: 3 \| 2015-10-28 05:44:11 Interactive Brokers \| Subscribing to Symbol: DAX, SecType: FUT, Expiry: 201512, Exchange: DTB, Currency: , Multiplier: \| 2015-10-28 05:44:11 Symbol Error - DAX-201512-DTB is unknown, unavailable, or improperly formatted. Die Kontrakt Beschreibung spezifiziert für DAX ist unklar; Sie müssen die Währung bestimmen. \| 2015-10-28 05:44:11 Intraday data recording state for symbol GBL-201512-DTB is set to download 'Pending'. \| 2015-10-28 05:44:13 HD Request # 8 \| Downloading Intraday chart data for GBL-201512-DTB to the file GBL-201512-DTB.scid. Service: ib \| 2015-10-28 05:44:13 HD Request # 8 \| Download start Date-Time: 2015-10-27 22:03:34.000 \| 2015-10-28 05:44:13 HD Request # 8 \| Requesting a total of 0 days and 32439 seconds. \| 2015-10-28 05:44:13 HD Request # 8 \| IB Backfill - Seconds requested: 32439. Seconds Remaining: 0. \| 2015-10-28 05:44:13 HD Request # 8 \| Requesting 32439 Seconds of data at 30 secs with ending Date-Time at 2015-10-28 06:54:13 for GBL-201512-DTB \| 2015-10-28 05:44:13 Intraday data recording state for symbol ZN-201512-ECBOT is set to download 'Pending'. \| 2015-10-28 05:44:13 Intraday data recording state for symbol DAX-201512-DTB is set to download 'Pending'. \| 2015-10-28 05:44:13 HD Request # 8 \| Processing historical data message from TWS \| 2015-10-28 05:44:13 HD Request # 8 \| Receiving Intraday data for GBL-201512-DTB starting at 2015-10-27 21:54:00 \| 2015-10-28 05:44:13 HD Request # 8 \| Timestamp of first Intraday data file record written: 2015-10-27 22:04:00 \| 2015-10-28 05:44:13 HD Request # 8 \| Received 1082 records and wrote 2 records from 2015-10-27 13:04:00 to 2015-10-27 22:04:30. \| 2015-10-28 05:44:13 HD Request # 8 \| Received 1082 records from 2015-10-27 21:54:00 to 2015-10-27 22:04:30 (10.5 minutes) and wrote 2 records for GBL-201512-DTB \| 2015-10-28 05:44:14 HD Request # 8 \| Intraday download COMPLETE for GBL-201512-DTB. Completion time: 0s. Unique request ID: 7 \| 2015-10-28 05:44:14 Removed historical data download ID 7 \| 2015-10-28 05:44:14 Real-time Intraday chart data file updates started for GBL-201512-DTB \| 2015-10-28 05:44:14 HD Request # 9 \| Downloading Intraday chart data for ZN-201512-ECBOT to the file ZN-201512-ECBOT.scid. Service: ib \| 2015-10-28 05:44:14 HD Request # 9 \| Download start Date-Time: 2015-10-27 22:00:00.000 \| 2015-10-28 05:44:14 HD Request # 9 \| Requesting a total of 0 days and 32654 seconds. \| 2015-10-28 05:44:14 HD Request # 9 \| IB Backfill - Seconds requested: 32654. Seconds Remaining: 0. \| 2015-10-28 05:44:14 HD Request # 9 \| Requesting 32654 Seconds of data at 30 secs with ending Date-Time at 2015-10-28 06:54:14 for ZN-201512-ECBOT \| 2015-10-28 05:44:14 HD Request # 9 \| Processing historical data message from TWS \| 2015-10-28 05:44:14 HD Request # 9 \| Receiving Intraday data for ZN-201512-ECBOT starting at 2015-10-27 21:50:30 \| 2015-10-28 05:44:14 HD Request # 9 \| Timestamp of first Intraday data file record written: 2015-10-27 23:00:00 \| 2015-10-28 05:44:14 HD Request # 9 \| Received 949 records and wrote 809 records from 2015-10-27 20:50:00 to 2015-10-28 05:44:00. \| 2015-10-28 05:44:14 Interactive Brokers \| Requesting historical order fills for account U64. \| 2015-10-28 05:44:15 Interactive Brokers \| Received Open orders end message. \| 2015-10-28 05:44:15 HD Request # 9 \| Received 949 records from 2015-10-27 21:50:30 to 2015-10-28 05:44:00 (7.9 hours) and wrote 809 records for ZN-201512-ECBOT \| 2015-10-28 05:44:15 HD Request # 9 \| Intraday download COMPLETE for ZN-201512-ECBOT. Completion time: 1s. Unique request ID: 8 \| 2015-10-28 05:44:15 Removed historical data download ID 8 \| 2015-10-28 05:44:15 Real-time Intraday chart data file updates started for ZN-201512-ECBOT \| 2015-10-28 05:44:15 HD Request # 10 \| Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib \| 2015-10-28 05:44:15 HD Request # 10 \| Download start Date-Time: 2015-10-13 17:06:34.000 \| 2015-10-28 05:44:15 HD Request # 10 \| Requesting a total of 14 days and 53861 seconds. \| 2015-10-28 05:44:15 HD Request # 10 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 1177061. \| 2015-10-28 05:44:15 HD Request # 10 \| Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-14 16:56:34 for DAX-201512-DTB \| 2015-10-28 05:44:15 HD Request # 10 \| Message from IB: Die Kontrakt Beschreibung spezifiziert für DAX ist unklar; Sie müssen die Währung bestimmen.. IB Error Code: 200. Request ID: 6. \| 2015-10-28 05:44:15 HD Request # 10 \| Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. \| 2015-10-28 05:44:15 HD Request # 10 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB \| 2015-10-28 05:44:15 HD Request # 10 \| Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s. Unique request ID: 9 \| 2015-10-28 05:44:15 Removed historical data download ID 9 \| 2015-10-28 05:44:15 Real-time Intraday chart data file updates started for DAX-201512-DTB \| 2015-10-28 05:44:15 Message from IB: Keine frühere Datenabfrage gefunden für Ticker ID:6. IB Error Code: 366. Request ID: 6. \| 2015-10-28 05:44:15 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FDAX-201512-DTB.scid \| 2015-10-28 05:45:19 Interactive Brokers \| Starting real-time market data updates for: FDAX-201512-DTB. ID: 7 \| 2015-10-28 05:45:19 Interactive Brokers \| Subscribing to Symbol: FDAX, SecType: FUT, Expiry: 201512, Exchange: DTB, Currency: , Multiplier: \| 2015-10-28 05:45:19 Intraday data recording state for symbol FDAX-201512-DTB is set to download 'Pending'. \| 2015-10-28 05:45:19 HD Request # 11 \| Downloading Intraday chart data for FDAX-201512-DTB to the file FDAX-201512-DTB.scid. Service: ib \| 2015-10-28 05:45:19 Compressing file: C:\SierraChart\Data\FDAX-201512-DTB.scid. This may take a while. \| 2015-10-28 05:45:19 HD Request # 11 \| Download start Date-Time: 2015-04-25 06:45:19.000 \| 2015-10-28 05:45:19 HD Request # 11 \| Requesting a total of 186 days and 4800 seconds. \| 2015-10-28 05:45:19 HD Request # 11 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 15988800. \| 2015-10-28 05:45:19 HD Request # 11 \| Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-04-26 06:35:19 for FDAX-201512-DTB \| 2015-10-28 05:45:19 Symbol Error - FDAX-201512-DTB is unknown, unavailable, or improperly formatted. Es wurde keine Security Definition für ihre Anfrage gefunden \| 2015-10-28 05:45:20 HD Request # 11 \| Message from IB: Es wurde keine Security Definition für ihre Anfrage gefunden. IB Error Code: 200. Request ID: 8. \| 2015-10-28 05:45:20 HD Request # 11 \| Error downloading historical Intraday data for FDAX-201512-DTB. The symbol is unknown to the server. \| 2015-10-28 05:45:20 HD Request # 11 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAX-201512-DTB \| 2015-10-28 05:45:20 HD Request # 11 \| Intraday download COMPLETE for FDAX-201512-DTB. Completion time: 1s. Unique request ID: 10 \| 2015-10-28 05:45:20 Removed historical data download ID 10 \| 2015-10-28 05:45:20 Real-time Intraday chart data file updates started for FDAX-201512-DTB \| 2015-10-28 05:45:20 Symbol Error - FDAX-201512-DTB is unknown, unavailable, or improperly formatted. Es wurde keine Security Definition für ihre Anfrage gefunden \| 2015-10-28 05:45:20 Message from IB: Keine frühere Datenabfrage gefunden für Ticker ID:8. IB Error Code: 366. Request ID: 8. \| 2015-10-28 05:45:20 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\FDAX DEC 15.scid \| 2015-10-28 05:46:11 Interactive Brokers \| Starting real-time market data updates for: FDAX DEC 15. ID: 9 \| 2015-10-28 05:46:12 Interactive Brokers \| Subscribing to Symbol: FDAX DEC 15, SecType: STK, Expiry: , Exchange: SMART, Currency: USD, Multiplier: \| 2015-10-28 05:46:12 Intraday data recording state for symbol FDAX DEC 15 is set to download 'Pending'. \| 2015-10-28 05:46:12 HD Request # 12 \| Downloading Intraday chart data for FDAX DEC 15 to the file FDAX DEC 15.scid. Service: ib \| 2015-10-28 05:46:12 Compressing file: C:\SierraChart\Data\FDAX DEC 15.scid. This may take a while. \| 2015-10-28 05:46:12 HD Request # 12 \| Download start Date-Time: 2015-04-25 06:46:12.000 \| 2015-10-28 05:46:12 HD Request # 12 \| Requesting a total of 186 days and 4800 seconds. \| 2015-10-28 05:46:12 HD Request # 12 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 15988800. \| 2015-10-28 05:46:12 HD Request # 12 \| Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-04-26 06:36:12 for FDAX DEC 15 \| 2015-10-28 05:46:12 Symbol Error - FDAX DEC 15 is unknown, unavailable, or improperly formatted. Es wurde keine Security Definition für ihre Anfrage gefunden \| 2015-10-28 05:46:12 HD Request # 12 \| Message from IB: Es wurde keine Security Definition für ihre Anfrage gefunden. IB Error Code: 200. Request ID: 10. \| 2015-10-28 05:46:12 HD Request # 12 \| Error downloading historical Intraday data for FDAX DEC 15. The symbol is unknown to the server. \| 2015-10-28 05:46:12 HD Request # 12 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAX DEC 15 \| 2015-10-28 05:46:12 HD Request # 12 \| Intraday download COMPLETE for FDAX DEC 15. Completion time: 0s. Unique request ID: 11 \| 2015-10-28 05:46:12 Removed historical data download ID 11 \| 2015-10-28 05:46:12 Real-time Intraday chart data file updates started for FDAX DEC 15 \| 2015-10-28 05:46:12 Symbol Error - FDAX DEC 15 is unknown, unavailable, or improperly formatted. Es wurde keine Security Definition für ihre Anfrage gefunden \| 2015-10-28 05:46:12 Message from IB: Keine frühere Datenabfrage gefunden für Ticker ID:10. IB Error Code: 366. Request ID: 10. \| 2015-10-28 05:46:12 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.hfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 05:47:29 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.hfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 05:47:29 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.jfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 05:47:29 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.jfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 05:47:29 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.usfarm.us. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 05:47:29 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.usfarm.us. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 05:47:29 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:55:05 Message from IB: HMDS Daten Farm Verbindung ist OK:ethmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 05:55:05 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:55:17 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:55:17 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:55:19 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:55:31 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:55:57 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:56:48 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:57:46 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 05:58:50 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 06:00:09 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 06:01:30 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 06:02:46 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 06:03:54 Message from IB: HMDS Data Farm Verbindung ist unterbrochen:ethmds. IB Error Code: 2105. Request ID: -1. \| 2015-10-28 06:05:43 Message from IB: HMDS Daten Farm Verbindung ist OK:ethmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 06:06:17 Message from IB: Marktdaten Farm Verbindung ist unterbrochen:eufarm. IB Error Code: 2103. Request ID: -1. \| 2015-10-28 06:08:07 Message from IB: Marktdaten Farm Verbindung ist OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 06:08:08 Message from IB: Verbindung zwischen %SHORT:COMPNAME% und Trader Workstation wurde verloren.. IB Error Code: 1100. Request ID: -1. \| 2015-10-28 06:42:51 Message from IB: Verbindung zwischen %SHORT:COMPNAME% und Trader Workstation wurde verloren.. IB Error Code: 1100. Request ID: -1. \| 2015-10-28 06:42:51 Message from IB: Verbindung zwischen %SHORT:COMPNAME% und Trader Workstation wurde verloren.. IB Error Code: 1100. Request ID: -1. \| 2015-10-28 06:43:01 Message from IB: Verbindung zwischen %SHORT:COMPNAME% und Trader Workstation wurde verloren.. IB Error Code: 1100. Request ID: -1. \| 2015-10-28 06:43:07 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.usfuture. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 06:43:09 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.cashfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 06:43:09 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.usfuture. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 06:43:09 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.cashfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 06:43:09 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.usfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 06:43:09 Message from IB: Market Data Farm Verbindung ist inaktiv. Auf Anfrage kann sie jedoch aufgeschalten werden.usfarm. IB Error Code: 2108. Request ID: -1. \| 2015-10-28 06:43:09 Interactive Brokers \| Received Trade Positions download end message for account U640 \| 2015-10-28 06:43:09 Message from IB: Verbindung zwischen %SHORT:COMPNAME% und Trader Workstation wurde wiederhergestellt – die vorherigen Daten wurden behalten.. IB Error Code: 1102. Request ID: -1. \| 2015-10-28 06:43:09 Connection to the external service has been lost. \| 2015-10-28 06:43:09 Socket (974) \| Shutdown and closed. \| 2015-10-28 06:43:09 Interactive Brokers \| Disconnected. \| 2015-10-28 06:43:09 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-10-28 06:43:09 Interactive Brokers: Connecting to 127.0.0.1:7469 \| 2015-10-28 06:43:14 Starting TWS auto-login thread. \| 2015-10-28 06:43:14 Socket (1004) \| Connected. \| 2015-10-28 06:43:14 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2015-10-28 06:43:14 TWS auto-login thread ending. \| 2015-10-28 06:43:14 Interactive Brokers \| TWS server version: 76 \| 2015-10-28 06:43:14 Interactive Brokers \| Connected. Waiting for account information. \| 2015-10-28 06:43:14 IB Account information received. \| 2015-10-28 06:43:14 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2015-10-28 06:43:14 Interactive Brokers \| Connected to Live account. \| 2015-10-28 06:43:14 Interactive Brokers \| Year-Month last connected to Live account: 2015-10 \| 2015-10-28 06:43:14 Interactive Brokers \| Requesting Trade Positions (IB account data updates) for account: U640* \| 2015-10-28 06:43:14 Interactive Brokers \| Connected to data and trading server. \| 2015-10-28 06:43:14 Next valid order ID: 5915 \| 2015-10-28 06:43:14 Message from IB: Marktdaten Farm Verbindung ist OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: Marktdaten Farm Verbindung ist OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: Marktdaten Farm Verbindung ist OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: Marktdaten Farm Verbindung ist OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: HMDS Daten Farm Verbindung ist OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: HMDS Daten Farm Verbindung ist OK:fundfarm. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: HMDS Daten Farm Verbindung ist OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 06:43:14 Message from IB: HMDS Daten Farm Verbindung ist OK:ethmds. IB Error Code: 2106. Request ID: -1. \| 2015-10-28 06:43:14 Next valid order ID: 5915 \| 2015-10-28 06:43:14 IB Account information received. \| 2015-10-28 06:43:14 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2015-10-28 06:43:14 Interactive Brokers \| Connected to Live account. \| 2015-10-28 06:43:14 Interactive Brokers \| Year-Month last connected to Live account: 2015-10 \| 2015-10-28 06:43:14 Interactive Brokers \| Received Trade Positions download end message for account U640* \| 2015-10-28 06:43:14 Interactive Brokers \| Starting real-time market data updates for: GBL-201512-DTB. ID: 1 \| 2015-10-28 06:43:15 Interactive Brokers \| Subscribing to Symbol: GBL, SecType: FUT, Expiry: 201512, Exchange: DTB, Currency: , Multiplier: \| 2015-10-28 06:43:15 Interactive Brokers \| Starting real-time market data updates for: ZN-201512-ECBOT. ID: 2 \| 2015-10-28 06:43:15 Interactive Brokers \| Subscribing to Symbol: ZN, SecType: FUT, Expiry: 201512, Exchange: ECBOT, Currency: , Multiplier: \| 2015-10-28 06:43:15 Interactive Brokers \| Starting real-time market data updates for: DAX-201512-DTB. ID: 3 \| 2015-10-28 06:43:15 Interactive Brokers \| Subscribing to Symbol: DAX, SecType: FUT, Expiry: 201512, Exchange: DTB, Currency: , Multiplier: \| 2015-10-28 06:43:15 Symbol Error - DAX-201512-DTB is unknown, unavailable, or improperly formatted. Die Kontrakt Beschreibung spezifiziert für DAX ist unklar; Sie müssen die Währung bestimmen. \| 2015-10-28 06:43:15 Intraday data recording state for symbol GBL-201512-DTB is set to download 'Pending'. \| 2015-10-28 06:43:17 HD Request # 13 \| Downloading Intraday chart data for GBL-201512-DTB to the file GBL-201512-DTB.scid. Service: ib \| 2015-10-28 06:43:17 HD Request # 13 \| Download start Date-Time: 2015-10-27 22:04:30.000 \| 2015-10-28 06:43:17 HD Request # 13 \| Requesting a total of 0 days and 35927 seconds. \| 2015-10-28 06:43:17 HD Request # 13 \| IB Backfill - Seconds requested: 35927. Seconds Remaining: 0. \| 2015-10-28 06:43:17 HD Request # 13 \| Requesting 35927 Seconds of data at 30 secs with ending Date-Time at 2015-10-28 07:53:17 for GBL-201512-DTB \| 2015-10-28 06:43:17 Intraday data recording state for symbol ZN-201512-ECBOT is set to download 'Pending'. \| 2015-10-28 06:43:17 Intraday data recording state for symbol DAX-201512-DTB is set to download 'Pending'. \| 2015-10-28 06:43:17 HD Request # 13 \| Processing historical data message from TWS \| 2015-10-28 06:43:17 HD Request # 13 \| Receiving Intraday data for GBL-201512-DTB starting at 2015-10-27 21:55:00 \| 2015-10-28 06:43:17 HD Request # 13 \| Timestamp of first Intraday data file record written: 2015-10-27 22:04:30 \| 2015-10-28 06:43:17 HD Request # 13 \| Received 1198 records and wrote 1 records from 2015-10-27 12:06:00 to 2015-10-27 22:04:30. \| 2015-10-28 06:43:17 HD Request # 13 \| Received 1198 records from 2015-10-27 21:55:00 to 2015-10-27 22:04:30 (9.5 minutes) and wrote 1 record for GBL-201512-DTB \| 2015-10-28 06:43:18 HD Request # 13 \| Intraday download COMPLETE for GBL-201512-DTB. Completion time: 1s. Unique request ID: 12 \| 2015-10-28 06:43:18 Removed historical data download ID 12 \| 2015-10-28 06:43:18 Real-time Intraday chart data file updates started for GBL-201512-DTB \| 2015-10-28 06:43:18 HD Request # 14 \| Downloading Intraday chart data for ZN-201512-ECBOT to the file ZN-201512-ECBOT.scid. Service: ib \| 2015-10-28 06:43:18 HD Request # 14 \| Download start Date-Time: 2015-10-28 06:40:25.000 \| 2015-10-28 06:43:18 HD Request # 14 \| Requesting a total of 0 days and 4973 seconds. \| 2015-10-28 06:43:18 HD Request # 14 \| IB Backfill - Seconds requested: 4973. Seconds Remaining: 0. \| 2015-10-28 06:43:18 HD Request # 14 \| Requesting 4973 Seconds of data at 30 secs with ending Date-Time at 2015-10-28 07:53:18 for ZN-201512-ECBOT \| 2015-10-28 06:43:18 HD Request # 14 \| Processing historical data message from TWS \| 2015-10-28 06:43:18 HD Request # 14 \| Receiving Intraday data for ZN-201512-ECBOT starting at 2015-10-28 06:30:30 \| 2015-10-28 06:43:18 HD Request # 14 \| Timestamp of first Intraday data file record written: 2015-10-28 06:40:30 \| 2015-10-28 06:43:18 HD Request # 14 \| Received 27 records and wrote 6 records from 2015-10-28 06:30:00 to 2015-10-28 06:43:00. \| 2015-10-28 06:43:18 HD Request # 14 \| Received 27 records from 2015-10-28 06:30:30 to 2015-10-28 06:43:00 (12.5 minutes) and wrote 6 records for ZN-201512-ECBOT \| 2015-10-28 06:43:19 HD Request # 14 \| Intraday download COMPLETE for ZN-201512-ECBOT. Completion time: 0s. Unique request ID: 13 \| 2015-10-28 06:43:19 Removed historical data download ID 13 \| 2015-10-28 06:43:19 Real-time Intraday chart data file updates started for ZN-201512-ECBOT \| 2015-10-28 06:43:19 HD Request # 15 \| Downloading Intraday chart data for DAX-201512-DTB to the file DAX-201512-DTB.scid. Service: ib \| 2015-10-28 06:43:19 HD Request # 15 \| Download start Date-Time: 2015-10-13 17:06:34.000 \| 2015-10-28 06:43:19 HD Request # 15 \| Requesting a total of 14 days and 57405 seconds. \| 2015-10-28 06:43:19 HD Request # 15 \| IB Backfill - Seconds requested: 86400. Seconds Remaining: 1180605. \| 2015-10-28 06:43:19 HD Request # 15 \| Requesting 1 Day of data at 30 secs with ending Date-Time at 2015-10-14 16:56:34 for DAX-201512-DTB \| 2015-10-28 06:43:19 HD Request # 15 \| Message from IB: Die Kontrakt Beschreibung spezifiziert für DAX ist unklar; Sie müssen die Währung bestimmen.. IB Error Code: 200. Request ID: 6. \| 2015-10-28 06:43:19 HD Request # 15 \| Error downloading historical Intraday data for DAX-201512-DTB. The symbol is unknown to the server. \| 2015-10-28 06:43:19 HD Request # 15 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for DAX-201512-DTB \| 2015-10-28 06:43:19 HD Request # 15 \| Intraday download COMPLETE for DAX-201512-DTB. Completion time: 0s. Unique request ID: 14 \| 2015-10-28 06:43:19 Removed historical data download ID 14 \| 2015-10-28 06:43:19 Real-time Intraday chart data file updates started for DAX-201512-DTB \| 2015-10-28 06:43:19 Message from IB: Keine frühere Datenabfrage gefunden für Ticker ID:6. IB Error Code: 366. Request ID: 6. \| 2015-10-28 06:43:19 Interactive Brokers \| Requesting historical order fills for account U64. \| 2015-10-28 06:43:19 Interactive Brokers \| Received Open orders end message. \| 2015-10-28 06:43:19 Interactive Brokers \| Received Open orders end message. \| 2015-10-28 07:15:29 Date Time Of Last Edit: 2015-10-28 08:00:57*

[2015-10-28 07:46:33] #9 [Go To First Post]
User22414 - Posts: 65
When will I receive an answer because the DAX DAX Mini

[2015-10-28 08:02:05] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is one of the error messages relating to the problem: HD Request # 15 \| Message from IB: Die Kontrakt Beschreibung spezifiziert für DAX ist unklar; Sie müssen die Währung bestimmen.. IB Error Code: 200. Request ID: 6. \| 2015-10-28 06:43:19 Follow the instructions here to update the symbol settings: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Use this new symbol format you will find in File >> Find Symbol >> Futures: DAX-######-DTB-EUR-25 You can change the symbol of existing charts through Chart >> Chart Settings >> Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-28 08:02:59

To post a message in this thread, you need to log in with your Sierra Chart account: