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Date/Time: Tue, 07 May 2024 01:52:44 +0000



Dow & Russell Futures

View Count: 849

[2015-03-16 15:26:29]
User55143 - Posts: 13
I noticed a few weeks back that the Russell & Dow intraday futures are not updating. I am constantly having to delete and re-download to bring them up to date. I thought an update would fix the problem, but it has not.

For nearly 2 years everything worked properly and now it is not. This has become quite annoying.

Please look into this and fix the problem.

TIA
[2015-03-16 17:22:22]
Sierra Chart - Max - Posts: 5607
Please restart Sierra Chart, open a chart for the symbol in question and post the message log following the steps here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log
Sierra Chart Support
[2015-03-16 17:55:29]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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