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Date/Time: Mon, 06 May 2024 00:33:34 +0000



Odd data when exporting intraday file

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[2015-03-06 07:28:07]
Pawel_Szpak - Posts: 48
Hi,

I've used "export & edit intraday data to text file" to get some data out of Sierra. The charts all look ok, but for some reason in the text file that is exported the "Open" value is 0 for the whole file - as below (small section pasted here, but the entire file shows the open value as 0.00.


Date, Time, Open, High, Low, Last, Volume, NumberOfTrades, BidVolume, AskVolume
2014/8/7, 18:34:56.0, 0.00, 146.67, 146.38, 146.67, 1, 1, 0, 1
2014/8/11, 09:25:21.0, 0.00, 146.60, 146.42, 146.60, 1, 1, 1, 0
2014/8/11, 17:42:26.0, 0.00, 146.67, 146.48, 146.51, 1, 1, 1, 0
2014/8/12, 11:47:15.0, 0.00, 146.88, 146.34, 146.50, 1, 1, 1, 0
2014/8/13, 12:30:01.0, 0.00, 146.57, 146.40, 146.57, 1, 1, 0, 1
2014/8/14, 06:01:05.0, 0.00, 146.88, 146.84, 146.88, 1, 1, 0, 1
2014/8/14, 06:41:47.0, 0.00, 147.25, 146.79, 146.98, 1, 1, 0, 1
2014/8/29, 11:26:57.0, 0.00, 148.92, 148.90, 148.90, 1, 1, 0, 1
2014/8/29, 12:50:18.0, 0.00, 149.51, 149.30, 149.30, 1, 1, 0, 1
2014/8/29, 12:50:22.0, 0.00, 149.51, 149.30, 149.30, 1, 1, 1, 0
2014/8/29, 12:50:25.0, 0.00, 149.51, 149.30, 149.30, 1, 1, 1, 0
2014/8/29, 12:50:27.0, 0.00, 149.51, 149.30, 149.30, 1, 1, 1, 0
2014/8/29, 18:33:02.0, 0.00, 149.70, 149.69, 149.70, 1, 1, 0, 1


Log extract below:
Software version: 1234 | 2015-03-06 06:54:29
Uses New Spreadsheets | 2015-03-06 06:54:29
Usage end date: 2015-03-08 | 2015-03-06 06:54:29
Enabled for: Advanced Features. | 2015-03-06 06:54:29
Enabled for: Advanced Features 2. | 2015-03-06 06:54:29
Enabled for: Sierra Chart Historical Data Service. | 2015-03-06 06:54:29
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-03-06 06:54:29
Enabled for: EUREX exchange. | 2015-03-06 06:54:29
Received 1 data feed usernames. | 2015-03-06 06:54:29
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-06 06:54:29
Active service: Open E Cry FIX | 2015-03-06 06:54:29
Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-03-06 06:54:29
2015-03-06 06:54:29 Local computer clock time | 2015-03-06 06:54:29
2015-03-06 06:54:29 GMT time | 2015-03-06 06:54:29
2015-03-06 06:54:29 Time zone adjusted time | 2015-03-06 06:54:29
Time difference to server time: 1 seconds. | 2015-03-06 06:54:29
Program path: D:\SierraChart\ | 2015-03-06 06:54:29
Data Files path: D:\SierraChart\Data\ | 2015-03-06 06:54:29
OS Version Number: 6.2 | 2015-03-06 06:54:29
Locale Information: C | 2015-03-06 06:54:29

Checking for new symbol settings for oec | 2015-03-06 06:54:29
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-06 06:54:29
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-06 06:54:29
Symbol settings are up-to-date for oec | 2015-03-06 06:54:29
Notice: 2 days of full use remaining. To continue full use the software and services, | 2015-03-06 06:54:30
purchase more usage time by selecting 'Help >> Add Usage Credit' on the menu. | 2015-03-06 06:54:30 *
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-03-06 06:54:34
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-03-06 06:54:34

[2015-03-06 07:59:02]
Sierra Chart Engineering - Posts: 104368
What is the symbol you are exporting data for?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-06 08:00:33]
Pawel_Szpak - Posts: 48
FGBLM5 and FGBLH5 (only 1 shown)
The actual charts for these symbols are ok for me (not seeing bars going down to 0), it's just the export that then gives these odd values)
[2015-03-06 10:02:25]
Sierra Chart Engineering - Posts: 104368
Actually we realize why this occurs.

All the fields for tick by tick data are documented here:
http://www.sierrachart.com/index.php?page=doc/doc_IntradayDataFileFormat.html#s_IntradayRecord

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-06 10:04:25]
Pawel_Szpak - Posts: 48
Ok, so I want to adjust prices for 1 day only. If I make that adjustment and then import the data back into the intraday file - it will not overwrite the open with 0s?
[2015-03-06 10:09:35]
Sierra Chart Engineering - Posts: 104368
No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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