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Support Board

Date/Time: Mon, 22 Apr 2024 21:34:19 +0000

Data Service

View Count: 758

[2015-03-02 22:01:28]
User71487 - Posts: 3
After two days of computer failure I just tried for the second time today to log on Sierra Charts. It now tells me that IQ Feed is not a supported service. Ater I have been using that service for the last four months.

Global Settings/ Data/Trade Service Settings / Not enabled on package.

What is going on?

F. Finkler

[2015-03-02 22:24:45]
Sierra Chart Engineering - Posts: 104368
Do you have your own paid Sierra Chart account? The Sierra Chart account you have with AMP only supports a connection to CQG, TT and Rithmic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:


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