Home >> Support Board

Support Board

Date/Time: Sat, 27 Jul 2024 06:09:41 +0000

How to Post a Message for Support

Symbol changes unexpectedly

View Count: 902

[2015-02-27 16:37:12] #1 [Go To First Post]
User63769 - Posts: 35
When I switch to 1 hour bar periods, the symbol in the window switches unexpectedly to a previous symbol

[2015-02-27 16:38:09] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Are you using chart linking and linking by symbol?: http://www.sierrachart.com/index.php?page=doc/doc_WorkingWithCharts.html#ChartLinking Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-02-27 16:47:13] #3 [Go To First Post]
User63769 - Posts: 35
No I am not using chart linking


Symbol changes unexpectedly.PNG / V - Attached On 2015-02-27 16:47:09 UTC - Size: 162.3 KB - 318 views

[2015-02-27 16:49:36] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What symbol is it switching from and to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-02-27 16:55:55] #5 [Go To First Post]
User63769 - Posts: 35
It is switching from USD.CAD to AAPL, although it does this from all of my windows. Perhaps I am using a keyboard shortcut that doesn't exist: I have been typing "1h".

[2015-03-03 06:50:22] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is not a valid short cut. You would have to type 60m instead. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: