Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 19:38:28 +0000



OEC Connection Issues here too

View Count: 1017

[2015-02-10 13:16:09]
User74987 - Posts: 16
trying to connect to OEC for more than 30 minutes also. have logged off and rebooted a couple of times. no help. same message comes up each time.

Open E Cry FIX | Connecting to trading server prod.openecry.com:9400. | 2015-02-10 07:11:33
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 208.91.197.132 | 2015-02-10 07:11:33
OEC FIX Trading socket (6) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2015-02-10 07:11:54
OEC FIX Trading socket (6) | Shutdown and closed. | 2015-02-10 07:11:54
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-02-10 07:11:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-02-10 07:11:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-02-10 07:11:54
OEC FIX Trading: DisconnectFIX called. | 2015-02-10 07:11:54
Disconnected from Open E Cry. | 2015-02-10 07:11:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-02-10 07:11:54

[2015-02-10 15:17:40]
NRGTrader - Posts: 351
I'm thinking it's a DNS issue. I had this problem once about 5 years ago. The solution was adding a IP address line in the hosts file.
[2015-02-10 16:20:20]
Sierra Chart Engineering - Posts: 104368
In response to the first post, are you still having a problem connecting to OEC?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account