Support Board
Date/Time: Fri, 09 May 2025 19:33:57 +0000
Charts not update accurately - using Interactive Brokers data
View Count: 3042
| [2015-02-09 20:56:14] |
| User38706 - Posts: 12 |
|
Hello, Through out the day, I noticed my charts isn't updating correctly. I am mainly looking at the 5 min and 1 minute chart using IB's data. Once I know the discrepancy, I right click the chart and "delete and download data" and this will fixed it, but later on the day I will see several of these behavior repeating. Please advise if this have been seen before and how to resolved? |
| [2015-02-09 22:25:57] |
| |
|
Have a look at using True real-time data from Interactive Brokers: https://www.sierrachart.com/index.php?page=doc/IB.php#TrueRealTimeData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-10 21:09:40] |
| User38706 - Posts: 12 |
|
Thank you, that resolved the problem.
|
To post a message in this thread, you need to log in with your Sierra Chart account: