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Date/Time: Sat, 04 May 2024 21:04:47 +0000



Missing historical data

View Count: 928

[2015-02-05 18:58:45]
User947911 - Posts: 12
Hello,

today I came across to a fact that there is several cases of missing data.

Am I missing something such as deleting archived data or is that an issue on your side?

You can find two screenshots from my platforms here: http://ge.tt/6st8lv92

Thank you
[2015-02-05 21:29:05]
Sierra Chart Engineering - Posts: 104368
Only post an image of a chart by following the instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

The first step for this kind of problem is to follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

If you still need more help, we should see an image of the chart to better understand this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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