Support Board
Date/Time: Sun, 06 Jul 2025 13:45:24 +0000
Missing historical data
View Count: 1074
| [2015-02-05 18:58:45] |
| User947911 - Posts: 12 |
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Hello, today I came across to a fact that there is several cases of missing data. Am I missing something such as deleting archived data or is that an issue on your side? You can find two screenshots from my platforms here: http://ge.tt/6st8lv92 Thank you |
| [2015-02-05 21:29:05] |
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Only post an image of a chart by following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image The first step for this kind of problem is to follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If you still need more help, we should see an image of the chart to better understand this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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