Support Board
Date/Time: Sat, 02 Jul 2022 09:05:12 +0000
Missing Data...
View Count: 1158
[2013-05-24 15:06:04] |
Scott H - Posts: 1 |
Hello. Started Sierra Charts around 10:30am EST so data caught up from the night before. However, I am missing about an hours worth of data from about 9:34am to 10:38am. I right-clicked on the last "good" bar and selected "Delete and Download Data" and confirmed it was on the correct bar. I have done this 4 times using different "correct bars" to start but still missing this particular set of data. Last couple of tries from the log are posted below... HD Request # 12 - Downloading Intraday chart data for ESM3 to the file ESM3.scid | 2013-05-24 10:41:34 HD Request # 12 - Starting date and time: 2013-05-24 09:32:59 | 2013-05-24 10:41:34 HD Request # 12 - Using server: ds4.sierracharts.com port 10049 | 2013-05-24 10:41:34 HD Request # 12 - Requesting up to 60 days of Intraday data. | 2013-05-24 10:41:34 HD Request # 12 - Using compression. | 2013-05-24 10:41:34 HD Request # 12 - Receiving Intraday data for ESM3 starting at 2013-05-24 09:32:59 | 2013-05-24 10:41:34 HD Request # 12 - Timestamp of first Intraday data file record written: 2013-05-24 09:32:59 | 2013-05-24 10:41:35 HD Request # 12 - Received 8067 records from 2013-05-24 09:32:59 to 2013-05-24 10:41:34 (68.6 minutes) and wrote 8041 records for ESM3 | 2013-05-24 10:42:15 HD Request # 12 - Intraday download COMPLETE for ESM3 | 2013-05-24 10:42:15 Real-time intraday chart data file updates started for ESM3 | 2013-05-24 10:42:15 HD Request # 14 - Downloading Intraday chart data for ESM3 to the file ESM3.scid | 2013-05-24 10:54:46 HD Request # 14 - Starting date and time: 2013-05-24 09:30:12 | 2013-05-24 10:54:46 HD Request # 14 - Using server: ds5.sierracharts.com port 10049 | 2013-05-24 10:54:46 HD Request # 14 - Requesting up to 60 days of Intraday data. | 2013-05-24 10:54:47 HD Request # 14 - Using compression. | 2013-05-24 10:54:48 HD Request # 14 - Receiving Intraday data for ESM3 starting at 2013-05-24 09:30:12 | 2013-05-24 10:54:48 HD Request # 14 - Timestamp of first Intraday data file record written: 2013-05-24 09:30:12 | 2013-05-24 10:54:48 HD Request # 14 - Received 31537 records from 2013-05-24 09:30:12 to 2013-05-24 10:54:48 (84.6 minutes) and wrote 31324 records for ESM3 | 2013-05-24 10:55:43 HD Request # 14 - Intraday download COMPLETE for ESM3 | 2013-05-24 10:55:43 Real-time intraday chart data file updates started for ESM3 | 2013-05-24 10:55:43 It looks like it is writing records but none of my charts (400tick, 5min, 30min, etc) show the data. Thanks for looking into this... Scott |
[2013-05-24 17:28:47] |
|
We are checking on this.
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