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Date/Time: Thu, 02 May 2024 07:04:48 +0000



cant trade my account with amp futures

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[2015-02-02 15:46:24]
User17586 - Posts: 9
hello i opened my account with amp futures i am using sierrachart dome i tried to put on a live trade this morning and i got this:

Trade Order Error - TT order update (Rejected). Info: Could not find account defaults.. Internal Order ID: 12997. Service Order ID: (none). Symbol: ES-201503-CME | 2015-02-02 10:34:39 *

hope you can help thank you


Date Time Of Last Edit: 2015-02-02 17:46:43
[2015-02-02 17:47:22]
Sierra Chart Engineering - Posts: 104368
Contact your broker/trading service and let them know you are getting this error message:
(Rejected). Info: Could not find account defaults.

They will help you with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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