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Date/Time: Fri, 20 Apr 2018 20:25:28 +0000



ib codes for es mini futures es-201306-globex no longer existant

Support Request:
[2013-03-25 22:33:38]
pkhst958 - Posts: 46
Hi all,
after years of trading es mini futures I have lost the connection to ib. Problem: The symbol es-201306-globex is unknown to ib. Though it is the first one in line as suggested by sc http://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Futures. As well I can select in the list (F5 Chart settings, find symbol).

Should it still work? Did IB change symbol codes?
[2013-03-25 22:51:14]
Sierra Chart Engineering - Posts: 59287
You might have to specify the currency code. Could you post a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-26 06:19:27]
Sierra Chart Engineering - Posts: 59287
Try one or both of these:

1. Update Sierra Chart to the current version by selecting Help >> Download Current Version. You really should update, but we assume there is some reason you are not. We cannot assure Complete compatibility with external services unless you update.

2. Try using this symbol:
ES-201306-GLOBEX-USD
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-26 07:41:21]
pkhst958 - Posts: 46
I have updated now. The original reason for going back to a previous version was that the same problem occurred as now.

Both symbols do not work (ES-201306-GLOBEX, ES-201306-GLOBEX-USD):

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201306-GLOBEX-USD.scid | 2013-03-26 03:36:34



[2013-03-26 08:11:00]
Sierra Chart Engineering - Posts: 59287
Please contact Interactive Brokers here about this:
api@interactivebrokers.com

You will need to provide them your TWS log file which is normally in the \JTS folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-03-26 09:17:41]
FGBL07 - Posts: 19
I just tried ES-201306-GLOBEX in my IB paper trading account. No problem: plots as it should.
imageSNAG- 26.03.2013 10.13.54.png / V - Attached On 2013-03-26 09:17:33 UTC - Size: 61.62 KB - 130 views
[2013-03-26 10:26:57]
tobi - Posts: 315
Same here. Just opened an ES-201306-GLOBEX chart via Find Symbol in my Live IB account. Backfill and live data with no problems.

pkhst958, you might want to try this:
Global Settings >> Symbol Settings and then click the buttons "Update from Server" and "Full Reset".
Maybe restart IB and SC after doing this.
[2013-03-26 17:03:52]
pkhst958 - Posts: 46
Hi all,

thanks for your support. After understanding, that the symbol should work I have reinstalled the PC: Now it works again.

Cheers,
Peter

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