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Direct MessagesDate/Time: Fri, 03 May 2024 16:17:10 +0000
[User Discussion] - BTC-BSTMP not updating
View Count: 1068
| [2015-01-24 22:17:47] |
| Panicked Sheep - Posts: 3 |
|
Hello, I have a problem with my BTC-BSTMP charts, all of them stopped receiving new data 2015-01-23 10:45:00, at a price of 228.28, and since then it hasn't updated with new feed at all. This happened while I was using the program, it had updated fine until that point but then all of a sudden it stopped. I figured it was some temporary connection problem and decided to wait it out, but now it's been more than a day and still hasn't updated. This problem is only limited to my Bitstamp charts (which unfortunately happen to be my main charts/where I trade), as with BTCChina, OKCoin, Bitfinex etc I still get real-time feed. I have tried several options, such as restarting the application (duh), "Reload All Charts", "Delete All Data And Download", disconnected and reconnected to the data feed, making sure there are no options disabling chart updating, updated to latest version (hadn't updated ever since I first got SC, so I figured that might do the trick, but nope). Nothing seems to work, and Bitstamp charts are still stuck. Here is the message log when I start SC, open my main chartbook and let it run for a few minutes: Software version: 1224 | 2015-01-24 22:10:22
Uses New Spreadsheets | 2015-01-24 22:10:22 Usage end date: 2015-02-20 | 2015-01-24 22:10:22 Enabled for: Advanced Features. | 2015-01-24 22:10:22 Enabled for: Sierra Chart Historical Data Service. | 2015-01-24 22:10:22 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-01-24 22:10:22 Active service: Bitcoin Data (All Services) | 2015-01-24 22:10:22 Time Zone: +00:00:00 (UTC+00) | 2015-01-24 22:10:22 2015-01-24 23:10:22 Local computer clock time | 2015-01-24 22:10:22 2015-01-24 22:10:22 GMT time | 2015-01-24 22:10:22 2015-01-24 22:10:22 Time zone adjusted time | 2015-01-24 22:10:22 Time difference to server time: 6 seconds. | 2015-01-24 22:10:22 Program path: C:\SierraChart\ | 2015-01-24 22:10:22 Data Files path: C:\SierraChart\Data\ | 2015-01-24 22:10:22 OS Version Number: 6.1 | 2015-01-24 22:10:22 Locale Information: C | 2015-01-24 22:10:22 Checking for new symbol settings for scbtcall | 2015-01-24 22:10:22 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-01-24 22:10:22 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-01-24 22:10:22 Symbol settings are up-to-date for scbtcall | 2015-01-24 22:10:22 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-01-24 22:10:32 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-01-24 22:10:32 Intraday data recording state for symbol BTCCNY-BTCChina is set to download pending. | 2015-01-24 22:10:35 HD Request # 2 | Downloading Intraday chart data for BTCCNY-BTCChina to the file BTCCNY-BTCChina.scid. Service: btcc | 2015-01-24 22:10:35 HD Request # 2 | Download start Date-Time: 2015-01-24 22:09:47.0 | 2015-01-24 22:10:35 HD Request # 2 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:35 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:35 Intraday data recording state for symbol BTCCYN-OKCOIN is set to download pending. | 2015-01-24 22:10:35 Socket (2) | Connected. | 2015-01-24 22:10:35 HD Request # 2 | Sending historical data logon request message. | 2015-01-24 22:10:35 Intraday data recording state for symbol BTC-BSTMP is set to download pending. | 2015-01-24 22:10:35 Intraday data recording state for symbol BTCUSD-BITFINEX is set to download pending. | 2015-01-24 22:10:36 Intraday data recording state for symbol BTCUSD-BTCE is set to download pending. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Connecting to the server btc.sierracharts.com. Port 443 | 2015-01-24 22:10:36 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:36 Socket (3) | Connected. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Connected to server. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Sending logon request message. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Server Name: SC Realtime Server. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Successfully connected. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Starting real-time market data updates for: BTC-BSTMP. ID: 1 | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Starting real-time market data updates for: BTCUSD-BITFINEX. ID: 2 | 2015-01-24 22:10:36 Intraday data recording state for symbol BTCUSD-BITFINEX is set to download pending. | 2015-01-24 22:10:36 Bitcoin Data (All Services) | Starting real-time market data updates for: BTCUSD-BTCE. ID: 3 | 2015-01-24 22:10:37 Intraday data recording state for symbol BTCUSD-BTCE is set to download pending. | 2015-01-24 22:10:37 Bitcoin Data (All Services) | Starting real-time market data updates for: BTCCNY-BTCChina. ID: 4 | 2015-01-24 22:10:37 Historical data request is discarded because it is not for earlier data. | 2015-01-24 22:10:37 Intraday data recording state for symbol BTCCNY-BTCChina has been reset to downloading. | 2015-01-24 22:10:37 Intraday data recording state for symbol BTC-BSTMP is set to download pending. | 2015-01-24 22:10:37 Bitcoin Data (All Services) | Starting real-time market data updates for: BTCCYN-OKCOIN. ID: 5 | 2015-01-24 22:10:37 Intraday data recording state for symbol BTCCYN-OKCOIN is set to download pending. | 2015-01-24 22:10:37 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-01-24 22:09:47. Record interval: 1. Symbol: BTCCNY-BTCChina | 2015-01-24 22:10:41 HD Request # 2 | Decompressing data. | 2015-01-24 22:10:42 HD Request # 2 | Receiving Intraday data for BTCCNY-BTCChina starting at 2015-01-24 22:09:47 | 2015-01-24 22:10:42 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-01-24 22:09:47 | 2015-01-24 22:10:42 Socket (2) | Shutdown and closed. | 2015-01-24 22:10:42 The network socket for historical data has been closed. | 2015-01-24 22:10:42 HD Request # 2 | Re-requesting historical data for BTCCNY-BTCChina to get the latest data since the download was started while not connected to primary service. | 2015-01-24 22:10:42 HD Request # 2 | Received 15 records from 2015-01-24 22:09:47 to 2015-01-24 22:10:14 (27.0 seconds) and wrote 15 records for BTCCNY-BTCChina | 2015-01-24 22:10:43 HD Request # 3 | Downloading Intraday chart data for BTCCNY-BTCChina to the file BTCCNY-BTCChina.scid. Service: btcc | 2015-01-24 22:10:43 HD Request # 3 | Download start Date-Time: 2015-01-24 22:10:14.0 | 2015-01-24 22:10:43 HD Request # 3 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:43 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:44 Socket (4) | Connected. | 2015-01-24 22:10:44 HD Request # 3 | Sending historical data logon request message. | 2015-01-24 22:10:44 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-01-24 22:10:14. Record interval: 1. Symbol: BTCCNY-BTCChina | 2015-01-24 22:10:44 Real-time data for symbol BTC-BSTMP is currently unavailable. | 2015-01-24 22:10:44 HD Request # 3 | Decompressing data. | 2015-01-24 22:10:45 HD Request # 3 | Receiving Intraday data for BTCCNY-BTCChina starting at 2015-01-24 22:10:14 | 2015-01-24 22:10:45 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-01-24 22:10:14 | 2015-01-24 22:10:45 Socket (4) | Shutdown and closed. | 2015-01-24 22:10:45 The network socket for historical data has been closed. | 2015-01-24 22:10:45 HD Request # 3 | Received 1 record from 2015-01-24 22:10:14 to 2015-01-24 22:10:14 (0.0 seconds) and wrote 1 record for BTCCNY-BTCChina | 2015-01-24 22:10:46 HD Request # 3 | Intraday download COMPLETE for BTCCNY-BTCChina. Completion time: 3s. Unique request ID: 1 | 2015-01-24 22:10:46 Removed historical data download ID 1 | 2015-01-24 22:10:46 Real-time Intraday chart data file updates started for BTCCNY-BTCChina | 2015-01-24 22:10:46 HD Request # 4 | Downloading Intraday chart data for BTCCYN-OKCOIN to the file BTCCYN-OKCOIN.scid. Service: okcoin | 2015-01-24 22:10:51 HD Request # 4 | Download start Date-Time: 2015-01-24 22:10:03.0 | 2015-01-24 22:10:51 HD Request # 4 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:51 Real-time data for symbol BTC-BSTMP has been restored. | 2015-01-24 22:10:51 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:51 Socket (5) | Connected. | 2015-01-24 22:10:51 HD Request # 4 | Sending historical data logon request message. | 2015-01-24 22:10:51 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2015-01-24 22:10:03. Record interval: 1. Symbol: BTCCYN-OKCOIN | 2015-01-24 22:10:51 HD Request # 4 | Decompressing data. | 2015-01-24 22:10:51 HD Request # 4 | Receiving Intraday data for BTCCYN-OKCOIN starting at 2015-01-24 22:10:03 | 2015-01-24 22:10:51 HD Request # 4 | Timestamp of first Intraday data file record written: 2015-01-24 22:10:03 | 2015-01-24 22:10:51 Socket (5) | Shutdown and closed. | 2015-01-24 22:10:51 The network socket for historical data has been closed. | 2015-01-24 22:10:51 HD Request # 4 | Received 29 records from 2015-01-24 22:10:03 to 2015-01-24 22:10:43 (40.0 seconds) and wrote 29 records for BTCCYN-OKCOIN | 2015-01-24 22:10:52 HD Request # 4 | Intraday download COMPLETE for BTCCYN-OKCOIN. Completion time: 1s. Unique request ID: 2 | 2015-01-24 22:10:52 Removed historical data download ID 2 | 2015-01-24 22:10:52 Real-time Intraday chart data file updates started for BTCCYN-OKCOIN | 2015-01-24 22:10:52 HD Request # 5 | Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts | 2015-01-24 22:10:52 HD Request # 5 | Download start Date-Time: 2015-01-23 10:45:39.0 | 2015-01-24 22:10:52 HD Request # 5 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:52 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:52 Socket (6) | Connected. | 2015-01-24 22:10:52 HD Request # 5 | Sending historical data logon request message. | 2015-01-24 22:10:52 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-01-23 10:45:39. Record interval: 1. Symbol: BTC-BSTMP | 2015-01-24 22:10:52 HD Request # 5 | Decompressing data. | 2015-01-24 22:10:52 HD Request # 5 | Receiving Intraday data for BTC-BSTMP starting at 2015-01-23 10:45:39 | 2015-01-24 22:10:52 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-01-23 10:45:39 | 2015-01-24 22:10:52 Socket (6) | Shutdown and closed. | 2015-01-24 22:10:52 The network socket for historical data has been closed. | 2015-01-24 22:10:52 HD Request # 5 | Received 1 record from 2015-01-23 10:45:39 to 2015-01-23 10:45:39 (0.0 seconds) and wrote 1 record for BTC-BSTMP | 2015-01-24 22:10:52 HD Request # 5 | Intraday download COMPLETE for BTC-BSTMP. Completion time: 1s. Unique request ID: 3 | 2015-01-24 22:10:53 Removed historical data download ID 3 | 2015-01-24 22:10:53 Real-time Intraday chart data file updates started for BTC-BSTMP | 2015-01-24 22:10:53 HD Request # 6 | Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex | 2015-01-24 22:10:53 HD Request # 6 | Download start Date-Time: 2015-01-24 22:10:00.0 | 2015-01-24 22:10:53 HD Request # 6 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:53 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:53 Socket (7) | Connected. | 2015-01-24 22:10:53 HD Request # 6 | Sending historical data logon request message. | 2015-01-24 22:10:53 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-01-24 22:10:00. Record interval: 1. Symbol: BTCUSD-BITFINEX | 2015-01-24 22:10:53 HD Request # 6 | Decompressing data. | 2015-01-24 22:10:53 HD Request # 6 | Receiving Intraday data for BTCUSD-BITFINEX starting at 2015-01-24 22:10:00 | 2015-01-24 22:10:53 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-01-24 22:10:00 | 2015-01-24 22:10:53 Socket (7) | Shutdown and closed. | 2015-01-24 22:10:53 The network socket for historical data has been closed. | 2015-01-24 22:10:53 HD Request # 6 | Received 3 records from 2015-01-24 22:10:00 to 2015-01-24 22:10:12 (12.0 seconds) and wrote 3 records for BTCUSD-BITFINEX | 2015-01-24 22:10:53 HD Request # 6 | Intraday download COMPLETE for BTCUSD-BITFINEX. Completion time: 0s. Unique request ID: 4 | 2015-01-24 22:10:53 Removed historical data download ID 4 | 2015-01-24 22:10:53 Real-time Intraday chart data file updates started for BTCUSD-BITFINEX | 2015-01-24 22:10:53 HD Request # 7 | Downloading Intraday chart data for BTCUSD-BTCE to the file BTCUSD-BTCE.scid. Service: btce | 2015-01-24 22:10:53 HD Request # 7 | Download start Date-Time: 2015-01-24 22:09:56.0 | 2015-01-24 22:10:53 HD Request # 7 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:53 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:53 Socket (8) | Connected. | 2015-01-24 22:10:53 HD Request # 7 | Sending historical data logon request message. | 2015-01-24 22:10:53 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-01-24 22:09:56. Record interval: 1. Symbol: BTCUSD-BTCE | 2015-01-24 22:10:54 HD Request # 7 | Decompressing data. | 2015-01-24 22:10:54 HD Request # 7 | Receiving Intraday data for BTCUSD-BTCE starting at 2015-01-24 22:09:56 | 2015-01-24 22:10:54 HD Request # 7 | Timestamp of first Intraday data file record written: 2015-01-24 22:09:56 | 2015-01-24 22:10:54 Socket (8) | Shutdown and closed. | 2015-01-24 22:10:54 The network socket for historical data has been closed. | 2015-01-24 22:10:54 HD Request # 7 | Received 6 records from 2015-01-24 22:09:56 to 2015-01-24 22:10:42 (46.0 seconds) and wrote 6 records for BTCUSD-BTCE | 2015-01-24 22:10:54 HD Request # 7 | Intraday download COMPLETE for BTCUSD-BTCE. Completion time: 0s. Unique request ID: 5 | 2015-01-24 22:10:54 Removed historical data download ID 5 | 2015-01-24 22:10:54 Real-time Intraday chart data file updates started for BTCUSD-BTCE | 2015-01-24 22:10:54 HD Request # 8 | Downloading Historical Daily chart data for BTCCNY-BTCChina. Starting date: 2015-01-23. Service: btcc | 2015-01-24 22:10:54 HD Request # 8 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:54 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:54 Socket (9) | Connected. | 2015-01-24 22:10:54 HD Request # 8 | Sending historical data logon request message. | 2015-01-24 22:10:54 HD Request # 8 | Requesting historical Daily data starting at 2015-01-23. | 2015-01-24 22:10:54 HD Request # 8 | Decompressing data. | 2015-01-24 22:10:54 HD Request # 8 | Receiving historical Daily data for BTCCNY-BTCChina starting at 2015-01-23 | 2015-01-24 22:10:54 Writing historical Daily data for BTCCNY-BTCChina to the file BTCCNY-BTCChina.dly | 2015-01-24 22:10:54 Socket (9) | Shutdown and closed. | 2015-01-24 22:10:54 The network socket for historical data has been closed. | 2015-01-24 22:10:54 HD Request # 8 | Received 2 records from 2015-01-23 00:00:00 to 2015-01-24 00:00:00 (2.0 days) and wrote 2 records for BTCCNY-BTCChina | 2015-01-24 22:10:54 HD Request # 8 | Daily download COMPLETE for BTCCNY-BTCChina. Completion time: 0s. Unique request ID: 6 | 2015-01-24 22:10:54 Removed historical data download ID 6 | 2015-01-24 22:10:54 HD Request # 9 | Downloading Historical Daily chart data for BTC-BSTMP. Starting date: 2015-01-22. Service: bts | 2015-01-24 22:10:54 HD Request # 9 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:10:54 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:10:54 Socket (10) | Connected. | 2015-01-24 22:10:55 HD Request # 9 | Sending historical data logon request message. | 2015-01-24 22:10:55 HD Request # 9 | Requesting historical Daily data starting at 2015-01-22. | 2015-01-24 22:10:55 HD Request # 9 | Decompressing data. | 2015-01-24 22:10:55 HD Request # 9 | Receiving historical Daily data for BTC-BSTMP starting at 2015-01-22 | 2015-01-24 22:10:55 Writing historical Daily data for BTC-BSTMP to the file BTC-BSTMP.dly | 2015-01-24 22:10:55 Socket (10) | Shutdown and closed. | 2015-01-24 22:10:55 The network socket for historical data has been closed. | 2015-01-24 22:10:55 HD Request # 9 | Received 2 records from 2015-01-22 00:00:00 to 2015-01-23 00:00:00 (2.0 days) and wrote 2 records for BTC-BSTMP | 2015-01-24 22:10:55 HD Request # 9 | Daily download COMPLETE for BTC-BSTMP. Completion time: 1s. Unique request ID: 7 | 2015-01-24 22:10:55 Removed historical data download ID 7 | 2015-01-24 22:10:55 Real-time data for symbol BTC-BSTMP is currently unavailable. | 2015-01-24 22:11:49 Real-time data for symbol BTC-BSTMP has been restored. | 2015-01-24 22:11:54 Intraday data recording state for symbol BTC-BSTMP is set to download pending. | 2015-01-24 22:11:54 HD Request # 10 | Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts | 2015-01-24 22:11:54 HD Request # 10 | Download start Date-Time: 2015-01-23 10:45:39.0 | 2015-01-24 22:11:54 HD Request # 10 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:11:54 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:11:54 Socket (11) | Connected. | 2015-01-24 22:11:54 HD Request # 10 | Sending historical data logon request message. | 2015-01-24 22:11:54 HD Request # 10 | Requesting Intraday data. Start Date-Time: 2015-01-23 10:45:39. Record interval: 1. Symbol: BTC-BSTMP | 2015-01-24 22:11:54 HD Request # 10 | Decompressing data. | 2015-01-24 22:11:54 HD Request # 10 | Receiving Intraday data for BTC-BSTMP starting at 2015-01-23 10:45:39 | 2015-01-24 22:11:54 HD Request # 10 | Timestamp of first Intraday data file record written: 2015-01-23 10:45:39 | 2015-01-24 22:11:54 Socket (11) | Shutdown and closed. | 2015-01-24 22:11:54 The network socket for historical data has been closed. | 2015-01-24 22:11:54 HD Request # 10 | Received 1 record from 2015-01-23 10:45:39 to 2015-01-23 10:45:39 (0.0 seconds) and wrote 1 record for BTC-BSTMP | 2015-01-24 22:11:54 HD Request # 10 | Intraday download COMPLETE for BTC-BSTMP. Completion time: 0s. Unique request ID: 13 | 2015-01-24 22:11:54 Removed historical data download ID 13 | 2015-01-24 22:11:54 Real-time Intraday chart data file updates started for BTC-BSTMP | 2015-01-24 22:11:54 Real-time data for symbol BTC-BSTMP is currently unavailable. | 2015-01-24 22:12:54 Real-time data for symbol BTC-BSTMP has been restored. | 2015-01-24 22:12:59 Intraday data recording state for symbol BTC-BSTMP is set to download pending. | 2015-01-24 22:12:59 HD Request # 11 | Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts | 2015-01-24 22:12:59 HD Request # 11 | Download start Date-Time: 2015-01-23 10:45:39.0 | 2015-01-24 22:12:59 HD Request # 11 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:12:59 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:12:59 Socket (12) | Connected. | 2015-01-24 22:12:59 HD Request # 11 | Sending historical data logon request message. | 2015-01-24 22:12:59 HD Request # 11 | Requesting Intraday data. Start Date-Time: 2015-01-23 10:45:39. Record interval: 1. Symbol: BTC-BSTMP | 2015-01-24 22:13:00 HD Request # 11 | Decompressing data. | 2015-01-24 22:13:00 HD Request # 11 | Receiving Intraday data for BTC-BSTMP starting at 2015-01-23 10:45:39 | 2015-01-24 22:13:00 HD Request # 11 | Timestamp of first Intraday data file record written: 2015-01-23 10:45:39 | 2015-01-24 22:13:00 Socket (12) | Shutdown and closed. | 2015-01-24 22:13:00 The network socket for historical data has been closed. | 2015-01-24 22:13:00 HD Request # 11 | Received 1 record from 2015-01-23 10:45:39 to 2015-01-23 10:45:39 (0.0 seconds) and wrote 1 record for BTC-BSTMP | 2015-01-24 22:13:00 HD Request # 11 | Intraday download COMPLETE for BTC-BSTMP. Completion time: 0s. Unique request ID: 14 | 2015-01-24 22:13:00 Removed historical data download ID 14 | 2015-01-24 22:13:00 Real-time Intraday chart data file updates started for BTC-BSTMP | 2015-01-24 22:13:00 Real-time data for symbol BTC-BSTMP is currently unavailable. | 2015-01-24 22:14:00 Real-time data for symbol BTC-BSTMP has been restored. | 2015-01-24 22:14:05 Intraday data recording state for symbol BTC-BSTMP is set to download pending. | 2015-01-24 22:14:05 HD Request # 12 | Downloading Intraday chart data for BTC-BSTMP to the file BTC-BSTMP.scid. Service: bts | 2015-01-24 22:14:06 HD Request # 12 | Download start Date-Time: 2015-01-23 10:45:39.0 | 2015-01-24 22:14:06 HD Request # 12 | Using server: btc.sierracharts.com port 10149 | 2015-01-24 22:14:06 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-01-24 22:14:06 Socket (13) | Connected. | 2015-01-24 22:14:06 HD Request # 12 | Sending historical data logon request message. | 2015-01-24 22:14:06 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2015-01-23 10:45:39. Record interval: 1. Symbol: BTC-BSTMP | 2015-01-24 22:14:06 HD Request # 12 | Decompressing data. | 2015-01-24 22:14:06 HD Request # 12 | Receiving Intraday data for BTC-BSTMP starting at 2015-01-23 10:45:39 | 2015-01-24 22:14:06 HD Request # 12 | Timestamp of first Intraday data file record written: 2015-01-23 10:45:39 | 2015-01-24 22:14:06 Socket (13) | Shutdown and closed. | 2015-01-24 22:14:06 The network socket for historical data has been closed. | 2015-01-24 22:14:06 HD Request # 12 | Received 1 record from 2015-01-23 10:45:39 to 2015-01-23 10:45:39 (0.0 seconds) and wrote 1 record for BTC-BSTMP | 2015-01-24 22:14:06 HD Request # 12 | Intraday download COMPLETE for BTC-BSTMP. Completion time: 0s. Unique request ID: 15 | 2015-01-24 22:14:06 Removed historical data download ID 15 | 2015-01-24 22:14:06 Real-time Intraday chart data file updates started for BTC-BSTMP | 2015-01-24 22:14:06 |
| [2015-01-25 05:26:08] |
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We are looking into this problem. There is a problem establishing the secure connection to the Bitstamp server from our server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-25 08:49:56] |
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The Bitstamp data feed has now been restored. The missing historical data in your chart should now be filled in and it should be updating in real time now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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