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Date/Time: Fri, 10 May 2024 07:53:41 +0000



Bid & Ask price are the same using data feed TD Ameritrade & Sierra Charts Real-Time & Historica

View Count: 814

[2015-01-23 16:41:13]
Trader_RT - Posts: 35
Hello Support,

Currently using version 1225 with old spreadsheets and the data feed mention in the subject title above. Noticed Intraday Charts, QuoteBoard and Quote Spreadsheet have the same Bid & Ask price and Bid & Ask size are the same too. I didn't noticed this issue yesterday when I installed version 1225. I'm thinking the issue just occurred today. Could you please investigate and provide an update? I also noticed another support post today reporting the same bid & ask price. Could possibly be the same issue?

Thanks for your outstanding support!
[2015-01-23 16:52:19]
Sierra Chart Engineering - Posts: 104368
We are aware of this problem and it will be corrected with a new release coming out later today.

The other post is the same problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-23 21:24:48]
Trader_RT - Posts: 35
Version 1226 corrected the issues I addressed above. Thanks for the quick update and outstanding support! Keep up the good work!

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