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Date/Time: Tue, 30 Apr 2024 10:00:10 +0000



CQG connection – Your current service package does not support this function...

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[2015-01-21 20:17:03]
jenda31 - Posts: 1
I opened an new account by AMP broker and i have CQG data feed.

I have a problem with Data/Trade Service Settings. At the Service box at the top I have "CQG Fix Trading (Not enabled on package)".
So I can not connect to data feed, when I try it, in the Message Log there is "Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package."

Do I paid $35 in my account control panel in this site?
Or this amount will be deducted from my trading AMP account?

Thank you for help.
[2015-01-21 20:47:22]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and/or reset.

A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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