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Date/Time: Sun, 12 May 2024 16:10:42 +0000



strange issue with orders

View Count: 842

[2015-01-16 14:54:14]
crazybears - Posts: 314
Hi SC Support

if i place an order by Trading dom and after i close it to manage the order on chart , stop loss doesn't work anymore.
also doesn't related to it , box under subgraphs tabs of studies is grey.
thanks
[2015-01-16 14:57:47]
Sierra Chart Engineering - Posts: 104368
stop loss doesn't work anymore.
This is not clear for us. Please be more specific.

box under subgraphs tabs of studies is grey.
Attach an image of what you are seeing. This is also not clear for us.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-16 15:04:08]
crazybears - Posts: 314
my apologise ,forget 2nd I've seen where short name is
[2015-01-16 15:12:21]
crazybears - Posts: 314
here are the charts .

if i reload the chart, orders are executed

thanks
imagestop.png / V - Attached On 2015-01-16 15:10:11 UTC - Size: 131.34 KB - 319 views
imagestop2.png / V - Attached On 2015-01-16 15:10:20 UTC - Size: 131.5 KB - 298 views
[2015-01-16 15:41:12]
Sierra Chart Engineering - Posts: 104368
Only provide an image of a chart by following this method here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

We still do not understand the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-16 16:13:09]
crazybears - Posts: 314
executed order with Trading DOM
http://www.sierrachart.com/image.php?l=1421424371759.png

if i close trading dom stop loss or take profit orders aren't executed
if i duplicate chart orders are executed.
http://www.sierrachart.com/image.php?l=1421424435645.png




[2015-01-16 21:20:24]
Sierra Chart Engineering - Posts: 104368
We understand now.

This is documented here:
http://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php#OrdersDoNotFill

The original chart or Trade DOM needs to be open.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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