Support Board
Date/Time: Fri, 31 Oct 2025 21:06:01 +0000
Updated to v978 and now unable to connect to CTS T4
View Count: 2095
| [2013-05-21 21:31:26] |
| MMX - Posts: 121 |
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Here is the error message: CTS T4 Service: Error connecting to CTS T4. Exception message: Host::CheckInstall Error: zlib1.dll not found or working. Note: This file has different versions with the same name for x86 and x64 environments. | 2013-05-21 16:28:15 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-21 16:28:15 |
| [2013-05-21 21:55:30] |
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We are going to release a new version in about 20 minutes which will resolve this. At that time please update again by selecting Help >> Download Prerelease on the Sierra Chart menu.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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