Login Page - Create Account

Support Board


Date/Time: Wed, 19 Jan 2022 14:45:12 +0000



987 Problems with datafeed IB

View Count: 1026

[2013-05-21 13:44:12]
YSS - Posts: 50
Since updating to latest version the datafeed is giving me several problems on several instruments. I get big spikes up without and end up.

This is after updating to the pre-release version to fix the problem with the DTN/IQFeed levelII problem.

I read in the change log that you are changing the way you are reading data from IB. Can you please tell me what the latest version was before you changed the IB data reading ? It's impossible for me to trade like this. I have like 20 charts messed up now. Thanks.


imageScreenshot (103).png / V - Attached On 2013-05-21 13:43:56 UTC - Size: 23.68 KB - 387 views
[2013-05-21 16:38:20]
Sierra Chart Engineering - Posts: 99782
There have been no changes in the most recent versions which would cause this. Not certain why this would be happening.

Do you have the Record True Real-Time Data in Intraday Charts enabled in Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account