Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 16:28:00 +0000



FXCM fill problem

View Count: 1820

[2013-05-20 23:41:58]
N!co - Posts: 140
Hi,

I get these error messages for thes 2 symbols that i can't trade trough sierra chart,
other symbols work fine

please advice what could be the problem

thanks




Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, Invalid currency pair: BUND, Incorrect security: 0. Internal Order ID: 325. Symbol: Bund | 2013-05-20 17:53:20

Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, Invalid currency pair: USOIL, Incorrect security: 0. Internal Order ID: 335. Symbol: USOil | 2013-05-21 01:32:06


after entering the order throug FXCM, and then trying to adjust SL this error message appears

FXCM FIX: Time in force type not supported, changed to Good Till Cancelled. Internal Order ID: 338 | 2013-05-21 01:42:26
There was an error with the order modification: Order Modification Reject. Info: Invalid currency pair: Instrument{mCFICode='null', mContractMultiplier=0, mFactor=0, mFXCMCondDistEntryLimit=0.0, mFXCMCondDistEntryStop=0.0, mFXCMCondDistLimit=0.0, mFXCMCondDistStop=0.0, mFXCMMaxQuantity=0.0, mFXCMMinQuantity=0.0, mFXCMProductID=0, mFXCMSymID=0, mFXCMSymPointSize=0.0, mFXCMSymPrecision=0, mFXCMSymSortOrder=0, mFXCMTradingStatus='null', mProduct=0, mSecurityType='null', mSymbol='USOIL', mTouchTime=0}. Internal order ID: 338 | 2013-05-21 01:42:26
Resetting last modify Price and Quantity due to an apparent failed order modification. Internal order ID: 338 | 2013-05-21 01:43:00

Date Time Of Last Edit: 2013-05-20 23:45:44
[2013-05-21 00:46:58]
Sierra Chart Engineering - Posts: 104368
We have identified the problem. We are going to have a new release out later today. You will need to update to version 978 when it becomes available.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-05-21 01:46:52]
N!co - Posts: 140
thank you
[2013-05-23 05:23:14]
Sierra Chart Engineering - Posts: 104368
If you have not already updated, please update by selecting Help >> Download Prerelease. This has been resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account