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Date/Time: Fri, 21 Jan 2022 23:05:12 +0000



With version 976 not connecting to TransAct

View Count: 947

[2013-05-20 18:59:48]
Luistorres - Posts: 3
Hi.Last saturday I updated from 969 to 976. Today in the morning I tried to connect to my data feed TransAct and I get this message. "This is the first time you are accessing this account from This machine". I am using the same computer, there is no switch.
I have tried many times but the issue is the same.
After that I wanted to download the prerelease version 977, but I can not get it.
[2013-05-20 20:30:38]
Sierra Chart Engineering - Posts: 99894
Please contact TransAct support about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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