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Date/Time: Sun, 19 May 2024 01:11:11 +0000



SC sends unintended order when hitting spacebar in hibernate mode

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[2014-12-18 05:50:56]
TraderTen - Posts: 80
This has happened to me again today. I had no trade DOM up, but had a trade window open. So PC goes into hibernate mode and upon hitting space bar to revive it, SC submits an automatic order which is executed and immediately stopped out for a $50 loss. This is the second time. Is it necessary to close the trade window to prevent this?
[2014-12-18 06:29:38]
Sierra Chart Engineering - Posts: 104368
The only reason this would happen is if one of the trade window buy/sell buttons has the focus and the pressing of the space bar would press it.

This could be the case if the Trade Window is not attached to a chart or Trade DOM and you previously pressed one of the buy/sell buttons and the Trade Window itself is active.

In the next release, we will always take the focus away from those button and give it to the Trade Window itself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2014-12-18 06:30:03
[2014-12-18 16:31:53]
TraderTen - Posts: 80
Well I appreciate this info; however, for your info when making the change, be aware that I have never initiated an order using the Buy or Sell button, however I have often used the Flatten button, so you might include that one in your update as well.

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