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[2014-12-16 08:35:42] #1 [Go To First Post]
salsem - Posts: 43
Hello Support , I have Problems downloading historical Intraday data for all Symbol HD Request # 3 \| Downloading Intraday chart data for ES-201503-CME to the file ES-201503-CME.scid. Service: ttamp \| 2014-12-16 03:21:19 HD Request # 3 \| Download start Date-Time: 2014-12-16 03:18:15.0 \| 2014-12-16 03:21:19 HD Request # 3 \| Using server: ttamp.sierracharts.com port 10149 \| 2014-12-16 03:21:19 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-12-16 03:21:19 Socket (2472) \| Shutdown and closed. \| 2014-12-16 03:21:39 HD Request # 3 \| Error downloading historical Intraday data for ES-201503-CME. The network socket has been closed. Retrying download. \| 2014-12-16 03:21:39 * HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201503-CME \| 2014-12-16 03:21:40 upload image as example Thanks in advance


es.jpg / V - Attached On 2014-12-16 08:34:04 UTC - Size: 54.1 KB - 304 views

[2014-12-16 09:59:29] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 41: https://www.sierrachart.com/index.php?page=doc/helpdetails41.html Also, this chart image does not meet our requirements. They are specified here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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