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Date/Time: Thu, 02 May 2024 05:16:42 +0000



Windows error code 6 message

View Count: 1461

[2014-12-15 11:04:59]
User10875 - Posts: 42
Hello,

while trying to open an intraday chart for a specific symbol I am getting the following error code:

Software version: 1210 | 2014-12-15 08:52:17
Error opening file: C:\SierraChart\Data\CON.STK.ETR.scid Error: Windows error code 6: Das Handle ist ungültig. | 2014-12-15 11:40:41 *

It´s the only symbol I am unable to retrieve from TeleTrader. Should I contact TeleTrader or can you help? Thanks.

Kind regards
Sh.
[2014-12-15 17:27:30]
Sierra Chart Engineering - Posts: 104368
This is a very difficult problem for us to solve but we will work on it. However, it will not come quickly.

The word CON is reserved by the operating system and cannot be used in a file name.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-12-15 17:42:16]
User10875 - Posts: 42
Thanks for the info and your work.
[2015-08-04 14:15:26]
User10875 - Posts: 42
Hello,

when do you expect this problem to be solved as CON is a blue chip DAX stock? Thank you.

Kind regards
SH
[2015-08-04 17:15:36]
Sierra Chart Engineering - Posts: 104368
This was solved many months ago. Seems almost at least six months ago.


If you are still having a problem, please let us know the exact symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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