Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 01:28:35 +0000



Request Phone Support/Screen-share session: help to connect Gain Capital Futures account to Sier

View Count: 1104

[2014-12-12 18:44:51]
User87712 - Posts: 1
Hi Sierra Chart Support,
I desire to connect a futures account to Sierra Chart, so I can chart the Brazilian-Real (BRL) currency.
*I would like a phone/screen-share session with you to complete this (To include changing the data subscription with Sierra Chart if needed).
*I called the broker, they say that the data can be imported into Sierra Chart.
I have a funded Futures Account & a 'DT Pro' platform through Gain Capital.
Thanks for your help,
Joe

[2014-12-12 19:20:11]
Sierra Chart Engineering - Posts: 104368
We just responded to your Account Support Ticket about this now. See:
https://www.sierrachart.com/usercp.php?page=SupportTickets&Ticket=1418399905443

If we need to call and help you with this, we will but we need you to go through the set up instructions first we gave you in the Account Support Ticket.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account