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FXCM account balance

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[2013-05-20 07:56:13] #1 [Go To First Post]
amirN - Posts: 159
I have just upgraded to version 977 however, in the "orders and position window" the account balance is always zero. (Upgraded from version 950) Date Time Of Last Edit: 2013-05-20 08:54:16

[2013-05-20 09:38:10] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
When you can, please use the new FIX interface. Please follow the instructions here: http://www.sierrachart.com/index.php?l=doc/FXCMTrading.php#Setup We no longer provide support for the old FXCM API service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-05-21 17:45:28] #3 [Go To First Post]
amirN - Posts: 159
Ok I am on FIX now, although I can see the account balance now, but the balance it is not updated while the trade is in progress.

[2013-05-21 17:52:11] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will check on this. Maybe this is just how it is, and if so, we will ask FXCM to provide continuous updates. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-06-19 07:17:08] #5 [Go To First Post]
amirN - Posts: 159
I have tried FIX today again as the regular connection seems to be down today. however, the account balance still is not updating mid trade. Is this going to be fixed soon. Because of this I am still using SC version 950. Regards

[2013-06-19 10:08:16] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If it does not, then the FIX server is just not sending continuous account balance updates. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-06-19 12:36:36] #7 [Go To First Post]
amirN - Posts: 159
As FIX does yet have all the features of the old FXCM API please enable support for old FXCM API so that I can upgrade to the latest SC version (Please refer to my first post). Thanks

[2013-06-22 11:02:36] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have contacted FXCM about this. They need to provide a continuously updating balance over FIX. We are bringing 100 percent to an end the very sad era with API components. For more information, read about this here: Http://www.sierrachart.com/index.php?l=doc/helpdetails76.html So we will put no further time on the old FXCM API component. We will be removing all support for the old FXCM API component By the end of August 2013. The comments in this message are about in process API components in general and are not meant to be anything negative towards FXCM. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-23 20:26:35

[2013-06-24 08:12:29] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did hear from FXCM and they seem to indicate that the account balance should be updating automatically over FIX. We established a position and flattened the position, and at that time, the account balance did update. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-24 08:12:51

[2013-06-24 08:43:29] #10 [Go To First Post]
amirN - Posts: 159
Thanks for following it. The account balance updates after flatting the position with FIX. However, it is not updated whilst the trade is ON (active). I have just switched to FIX as I am currently running a trade and the balance was not updating however, when I switched back to API it was working fine (SC version 950). I have tried the FIX with your latest version on Friday and it was not updating either. I need the continuous update for my trade management and risk control algorithm I am running. Regards Date Time Of Last Edit: 2013-06-24 08:46:25

[2013-06-24 23:14:10] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Message sent to FXCM: What we have observed is that over FIX a collateral report containing the account balance is sent only when there is an order fill. One of our customers was interested in having this more often. So we kindly suggest that you consider sending collateral reports at more regular intervals so the customer can see their account balance update. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-06-25 03:23:17] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Update to version 991 and let us know how the FXCM account balance now works over FIX for you. It updates at 30 seconds interval and whenever there is an order fill. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-06-25 12:09:43] #13 [Go To First Post]
amirN - Posts: 159
Hi, I have tried it but unfortunately it still does not work. Prior to taking a trade the account balance is accurate. when I take a trade and whilst a trade is active the account balance is not updated i.e. it remains at its previous value. When all the trades are flattened, the account balance is updated to the current value. Regards

[2013-06-25 17:36:36] #14 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will let FXCM know about this. We will see what they can do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-06-25 21:07:10] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is what FXCM said: With FIX you can get only realized PnL to get unrealized PnL you will need to calculate it, you need the current position value, the way you can do it: Unrealized PnL = (current price – open price) * point value * lots Open Price – Tag(730), in case of FIFO type account it will be average open price. point/pips value - look at http://www.fxtrademaker.com/fx_calculation.htm Lots/quantity - use Tag(14) or Tag(38) Current price – can be done with MarketDataRequest (page 39 in FXCM-FIX-BSI.pdf file) Sierra Chart already calculates the Open Profit/Loss , and we assume you know how to access this in ACSIL. So you should be all set at this point. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-25 21:08:28

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