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Date/Time: Thu, 25 Apr 2024 05:07:51 +0000

How to Post a Message for Support

data range new chart of new symbol

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[2013-03-25 15:48:29] #1 [Go To First Post]
Buddy - Posts: 12

[2013-03-25 15:52:11] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5596
To download more Intraday data, please refer to help topic 42 here: http://www.sierrachart.com/index.php?l=doc/helpdetails42.html Sierra Chart Support

[2013-03-25 15:54:35] #3 [Go To First Post]
Buddy - Posts: 12
After adding a new intraday chart of a (new for me) symbol for future ESTX50-201306-DTB my chart stays blank although data are coming in in TWS from IB. In chart settings in the field data range shows up: unknown to unknown. How can I change that? Thamk you

[2013-03-25 16:03:11] #4 [Go To First Post]
Sierra Chart - Max - Posts: 5596
Please post the contents of the Message Log following the steps here: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support

[2013-03-26 10:14:52] #5 [Go To First Post]
Buddy - Posts: 12
Answer: When I stopped trying after 5 hours on monday Sierra Chart did not receive real/time data for ESTX50/201306/DTB However after starting up on tuesday in the morning local time, your time about 06:00 intraday data real time were receiving by Sierra Chart. I don't know why. Thank you for trying to help me Ton

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