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Date/Time: Tue, 23 Apr 2024 13:13:17 +0000



not receiving historical data

View Count: 897

[2014-12-04 14:56:48]
User692964 - Posts: 17
I have stopped receiving historical data. I was working until yesterday. I am using Sierra/Rithmic/Optimus.
[2014-12-04 15:02:51]
User692964 - Posts: 17
Software version: 1202 | 2014-12-04 06:50:16
Usage end date: 2015-11-08 | 2014-12-04 06:50:16
Enabled for: Advanced Features. | 2014-12-04 06:50:16
Enabled for: Advanced Features 2. | 2014-12-04 06:50:16
Enabled for: Sierra Chart Historical Data Service. | 2014-12-04 06:50:16
Allow Support for Sierra Chart Data Feeds is disabled. | 2014-12-04 06:50:16
Active service: Rithmic Trading | 2014-12-04 06:50:16
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-12-04 06:50:16
2014-12-04 06:50:16 Local computer clock time | 2014-12-04 06:50:16
2014-12-04 14:50:16 GMT time | 2014-12-04 06:50:16
2014-12-04 06:50:16 Time zone adjusted time | 2014-12-04 06:50:16
Time difference to server time: 7 seconds. | 2014-12-04 06:50:16
Program path: C:\SierraChart\ | 2014-12-04 06:50:16
Data Files path: C:\SierraChart\Data\ | 2014-12-04 06:50:16
OS Version Number: 6.1 | 2014-12-04 06:50:16
Locale Information: English_United States.1252 | 2014-12-04 06:50:16

Checking for new symbol settings for rim | 2014-12-04 06:50:16
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-12-04 06:50:16
HTTP connection to www.sierrachart.com:80 (812) | Connected. | 2014-12-04 06:50:17
Symbol settings are up-to-date for rim | 2014-12-04 06:50:17

Rithmic Trading | Port for executable: 49699 | 2014-12-04 06:50:21
Listening socket (772), port 49699 | Closed. | 2014-12-04 06:50:21
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-12-04 06:50:21
HTTP connection to www.sierrachart.com:80 (812) | Closed. No error. | 2014-12-04 06:50:22
HTTP connection to www.sierrachart.com:80 (812) | Shutdown and closed. | 2014-12-04 06:50:22
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49699 | 2014-12-04 06:50:23
Socket (1108) | Connected. | 2014-12-04 06:50:24
Rithmic Trading | Connected to server. | 2014-12-04 06:50:24
Rithmic Trading | Sending logon request message. | 2014-12-04 06:50:24
Rithmic Trading | Starting the connection process to data and trading service. | 2014-12-04 06:50:24
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2014-12-04 06:50:24
Rithmic Trading | Connecting to Rithmic 01 US server. | 2014-12-04 06:50:24
Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-12-04 06:50:25
Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:25
Rithmic Trading | Server Alert: Trading System Connection Opened | 2014-12-04 06:50:26
Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:26
Rithmic Trading | Server Alert: PnL Connection Opened | 2014-12-04 06:50:26
Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:26
Rithmic Trading | Server Alert: Intraday History Connection Opened | 2014-12-04 06:50:27
Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:27
Rithmic Trading | Server Info - Server Name: SC DTC Bridge. | 2014-12-04 06:50:28
Rithmic Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-12-04 06:50:28
Rithmic Trading | Successfully connected. IB='OptimusFutures'. | 2014-12-04 06:50:28
Rithmic Trading | Trading is supported. | 2014-12-04 06:50:28
Rithmic Trading | Order cancel and replace is supported. | 2014-12-04 06:50:28
Rithmic Trading | OCO Orders supported. | 2014-12-04 06:50:28
Rithmic Trading | Requesting Trade Positions data. | 2014-12-04 06:50:33
Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:50:34
Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:50:34
ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:50:34
ESZ4-CME | 2014-12-04 06:50:34
Date rule based rollover from NQZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:50:34
Checking Intraday data file for symbol NQZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:50:34
NQZ4-CME [C] 1 Min #2 | Symbols used for continuous contract chart: | 2014-12-04 06:50:34
NQZ4-CME | 2014-12-04 06:50:34
Rithmic Trading | Starting real-time market data updates for: ESZ4-CME. ID: 1 | 2014-12-04 06:50:34
Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:50:34
HD Request # 2 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:50:34
HD Request # 2 | Download start Date-Time: 2014-12-04 06:47:29.0 | 2014-12-04 06:50:34
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2014-12-04 06:50:34
SC Market Stats | Starting real-time market data updates for: TICK-NYSE. ID: 2 | 2014-12-04 06:50:34
SC Market Stats | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-12-04 06:50:34
Intraday data recording state for symbol TICK-NYSE is set to pending. | 2014-12-04 06:50:34
SC Market Stats | Starting real-time market data updates for: ADR-NYSE. ID: 3 | 2014-12-04 06:50:34
Intraday data recording state for symbol ADR-NYSE is set to pending. | 2014-12-04 06:50:34
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-12-04 06:50:35
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-12-04 06:50:35
Socket (892) | Connected. | 2014-12-04 06:50:35
HD Request # 2 | Sending historical data logon request message. | 2014-12-04 06:50:35
Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35
Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35
Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35
Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35
Socket (1636) | Connected. | 2014-12-04 06:50:35
SC Market Stats | Connected to server. | 2014-12-04 06:50:35
SC Market Stats | Sending logon request message. | 2014-12-04 06:50:35
Rithmic Trading | Starting real-time market data updates for: NQZ4-CME. ID: 4 | 2014-12-04 06:50:35
Intraday data recording state for symbol NQZ4-CME is set to pending. | 2014-12-04 06:50:35
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:29. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:50:35
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35
Socket (892) | Shutdown and closed. | 2014-12-04 06:50:35
The network socket for historical data has been closed. | 2014-12-04 06:50:35
Circular chart reference detected. Charts: 2, 1. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:35
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ4-CME | 2014-12-04 06:50:35
HD Request # 2 | Receiving Intraday data for ESZ4-CME starting at 2014-12-04 06:50:41 | 2014-12-04 06:50:35
HD Request # 2 | Timestamp of first Intraday data file record written: 2014-12-04 06:50:41 | 2014-12-04 06:50:35
Added 52 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:50:35
HD Request # 2 | Intraday download COMPLETE for ESZ4-CME. Completion time: 1s. Unique request ID: 1 | 2014-12-04 06:50:35
Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:50:35

HD Request # 3 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-12-04 06:50:35
HD Request # 3 | Download start Date-Time: 2014-12-04 06:47:30.0 | 2014-12-04 06:50:35
HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2014-12-04 06:50:35
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-12-04 06:50:35
Socket (892) | Connected. | 2014-12-04 06:50:35
HD Request # 3 | Sending historical data logon request message. | 2014-12-04 06:50:35
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35
SC Market Stats | Server Info - Server Name: . | 2014-12-04 06:50:36
SC Market Stats | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-12-04 06:50:36
SC Market Stats | Successfully connected. | 2014-12-04 06:50:36
SC Market Stats | Restarting real-time data updates for symbol: ADR-NYSE | 2014-12-04 06:50:36
SC Market Stats | Restarting real-time data updates for symbol: TICK-NYSE | 2014-12-04 06:50:36
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:36
Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:36
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:30. Record interval: 1. Symbol: TICK-NYSE | 2014-12-04 06:50:36
HD Request # 3 | Decompressing data. | 2014-12-04 06:50:36
HD Request # 3 | Receiving Intraday data for TICK-NYSE starting at 2014-12-04 06:47:30 | 2014-12-04 06:50:36
HD Request # 3 | Timestamp of first Intraday data file record written: 2014-12-04 06:47:30 | 2014-12-04 06:50:36
Socket (892) | Shutdown and closed. | 2014-12-04 06:50:36
The network socket for historical data has been closed. | 2014-12-04 06:50:36
HD Request # 3 | Received 193 records from 2014-12-04 06:47:30 to 2014-12-04 06:50:42 (3.2 minutes) and wrote 193 records for TICK-NYSE | 2014-12-04 06:50:36
HD Request # 3 | Intraday download COMPLETE for TICK-NYSE. Completion time: 1s. Unique request ID: 2 | 2014-12-04 06:50:36
Real-time Intraday chart data file updates started for TICK-NYSE | 2014-12-04 06:50:36

HD Request # 4 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2014-12-04 06:50:36
HD Request # 4 | Download start Date-Time: 2014-12-04 06:47:30.0 | 2014-12-04 06:50:36
HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2014-12-04 06:50:36
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-12-04 06:50:36
Socket (772) | Connected. | 2014-12-04 06:50:36
HD Request # 4 | Sending historical data logon request message. | 2014-12-04 06:50:36
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:30. Record interval: 1. Symbol: ADR-NYSE | 2014-12-04 06:50:36
HD Request # 4 | Decompressing data. | 2014-12-04 06:50:36
HD Request # 4 | Receiving Intraday data for ADR-NYSE starting at 2014-12-04 06:47:30 | 2014-12-04 06:50:36
HD Request # 4 | Timestamp of first Intraday data file record written: 2014-12-04 06:47:30 | 2014-12-04 06:50:36
Socket (772) | Shutdown and closed. | 2014-12-04 06:50:36
The network socket for historical data has been closed. | 2014-12-04 06:50:36
HD Request # 4 | Received 193 records from 2014-12-04 06:47:30 to 2014-12-04 06:50:42 (3.2 minutes) and wrote 193 records for ADR-NYSE | 2014-12-04 06:50:36
HD Request # 4 | Intraday download COMPLETE for ADR-NYSE. Completion time: 0s. Unique request ID: 3 | 2014-12-04 06:50:36
Real-time Intraday chart data file updates started for ADR-NYSE | 2014-12-04 06:50:36

HD Request # 5 | Downloading Intraday chart data for NQZ4-CME to the file NQZ4-CME.scid. Service: rim | 2014-12-04 06:50:36
HD Request # 5 | Download start Date-Time: 2014-12-04 06:47:29.0 | 2014-12-04 06:50:36
HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2014-12-04 06:50:36
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-12-04 06:50:36
Socket (892) | Connected. | 2014-12-04 06:50:36
HD Request # 5 | Sending historical data logon request message. | 2014-12-04 06:50:36
Chart #3 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:37
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:29. Record interval: 1. Symbol: NQZ4-CME | 2014-12-04 06:50:37
Socket (892) | Shutdown and closed. | 2014-12-04 06:50:37
The network socket for historical data has been closed. | 2014-12-04 06:50:37
Circular chart reference detected. Charts: 2, 1. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:37
HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQZ4-CME | 2014-12-04 06:50:37
HD Request # 5 | Receiving Intraday data for NQZ4-CME starting at 2014-12-04 06:50:42 | 2014-12-04 06:50:37
HD Request # 5 | Timestamp of first Intraday data file record written: 2014-12-04 06:50:42 | 2014-12-04 06:50:37
Added 14 Time and Sales records to Intraday data file for NQZ4-CME after download. | 2014-12-04 06:50:37
HD Request # 5 | Intraday download COMPLETE for NQZ4-CME. Completion time: 0s. Unique request ID: 4 | 2014-12-04 06:50:37
Real-time Intraday chart data file updates started for NQZ4-CME | 2014-12-04 06:50:37

Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37
Circular chart reference detected. Charts: 2, 1. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:38
Requesting market depth updates for: NQZ4-CME if supported. | 2014-12-04 06:50:38
Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:51:06
Reloading all charts with filename: ESZ4-CME.scid | 2014-12-04 06:51:06
Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:51:06
Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:51:06
ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:51:06
ESZ4-CME | 2014-12-04 06:51:06
HD Request # 6 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:51:06
HD Request # 6 | Download start Date-Time: 2014-12-03 13:06:59.0 | 2014-12-04 06:51:07
HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2014-12-04 06:51:07
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-12-04 06:51:07
Socket (1620) | Connected. | 2014-12-04 06:51:07
HD Request # 6 | Sending historical data logon request message. | 2014-12-04 06:51:07
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2014-12-03 13:06:59. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:51:07
HD Request # 6 | Decompressing data. | 2014-12-04 06:51:07
HD Request # 6 | Receiving Intraday data for ESZ4-CME starting at 2014-12-03 13:06:59 | 2014-12-04 06:51:07
HD Request # 6 | Timestamp of first Intraday data file record written: 2014-12-03 13:06:59 | 2014-12-04 06:51:07
Socket (1620) | Shutdown and closed. | 2014-12-04 06:51:07
The network socket for historical data has been closed. | 2014-12-04 06:51:07
HD Request # 6 | Received 355 records from 2014-12-03 13:06:59 to 2014-12-03 13:14:59 (8.0 minutes) and wrote 355 records for ESZ4-CME | 2014-12-04 06:51:07
Added 636 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:51:07
HD Request # 6 | Intraday download COMPLETE for ESZ4-CME. Completion time: 0s. Unique request ID: 5 | 2014-12-04 06:51:07
Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:51:07

Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07
Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:51:07
Current selected Data/Trading service: Rithmic Trading | 2014-12-04 06:52:29
Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:52:38
Reloading all charts with filename: ESZ4-CME.scid | 2014-12-04 06:52:38
Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:52:38
Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:52:38
ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:52:38
ESZ4-CME | 2014-12-04 06:52:38
HD Request # 7 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:52:38
HD Request # 7 | Download start Date-Time: 2014-12-03 12:36:59.0 | 2014-12-04 06:52:38
HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2014-12-04 06:52:38
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-12-04 06:52:38
Socket (1644) | Connected. | 2014-12-04 06:52:38
HD Request # 7 | Sending historical data logon request message. | 2014-12-04 06:52:38
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2014-12-03 12:36:59. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:52:38
HD Request # 7 | Decompressing data. | 2014-12-04 06:52:38
HD Request # 7 | Receiving Intraday data for ESZ4-CME starting at 2014-12-03 12:36:59 | 2014-12-04 06:52:38
HD Request # 7 | Timestamp of first Intraday data file record written: 2014-12-03 12:36:59 | 2014-12-04 06:52:38
Socket (1644) | Shutdown and closed. | 2014-12-04 06:52:38
The network socket for historical data has been closed. | 2014-12-04 06:52:38
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38
HD Request # 7 | Received 1891 records from 2014-12-03 12:36:59 to 2014-12-03 13:30:00 (53.0 minutes) and wrote 1891 records for ESZ4-CME | 2014-12-04 06:52:38
Added 340 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:52:38
HD Request # 7 | Intraday download COMPLETE for ESZ4-CME. Completion time: 0s. Unique request ID: 6 | 2014-12-04 06:52:38
Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:52:38

Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38
Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:52:38
Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:59:54
Reloading all charts with filename: ESZ4-CME.scid | 2014-12-04 06:59:54
Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:59:54
Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:59:54
ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:59:54
ESZ4-CME | 2014-12-04 06:59:54
HD Request # 8 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:59:54
HD Request # 8 | Download start Date-Time: 2014-12-03 12:37:59.0 | 2014-12-04 06:59:54
HD Request # 8 | Using server: ds5.sierracharts.com port 10149 | 2014-12-04 06:59:54
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-12-04 06:59:54
Socket (1608) | Connected. | 2014-12-04 06:59:54
HD Request # 8 | Sending historical data logon request message. | 2014-12-04 06:59:54
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-12-03 12:37:59. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:59:54
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:59:54
Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:59:54
HD Request # 8 | Decompressing data. | 2014-12-04 06:59:54
HD Request # 8 | Receiving Intraday data for ESZ4-CME starting at 2014-12-03 12:38:00 | 2014-12-04 06:59:54
HD Request # 8 | Timestamp of first Intraday data file record written: 2014-12-03 12:38:00 | 2014-12-04 06:59:54
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:59:54
Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:59:55
Socket (1608) | Shutdown and closed. | 2014-12-04 06:59:55
The network socket for historical data has been closed. | 2014-12-04 06:59:55
HD Request # 8 | Received 1852 records from 2014-12-03 12:38:00 to 2014-12-03 13:30:00 (52.0 minutes) and wrote 1852 records for ESZ4-CME | 2014-12-04 06:59:55
Added 655 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:59:55
HD Request # 8 | Intraday download COMPLETE for ESZ4-CME. Completion time: 1s. Unique request ID: 7 | 2014-12-04 06:59:55
Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:59:55

Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:59:55
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:59:55
Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:59:55

[2014-12-04 18:04:14]
Sierra Chart Engineering - Posts: 104368
This problem is now solved. Refer to these instructions to re-download the data:
http://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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