Login Page - Create Account

Support Board

Date/Time: Thu, 18 Aug 2022 10:44:52 +0000

Date range in file

View Count: 1218

[2013-05-18 19:14:47]
mayerrs - Posts: 70
Hi, i have this problem. I want to start new intraday chart and here is what i get. I want to get 30 prior days and range file strats 05/31/2011. And than it may take an hours to download the rest. Can you help me to fix it. I am not sure if i may have something wrong.
image20130518 01.png / V - Attached On 2013-05-18 19:14:41 UTC - Size: 42.82 KB - 424 views
[2013-05-20 17:15:35]
Sierra Chart Engineering - Posts: 104220
Please refer to help topic 37 here:

Make sure the Maximum Historical Intraday Days to Download is not set too high. We recommend not higher than 60.

After that change, go to the chart and select Edit >>Delete All Data and Download.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-20 17:16:12

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account