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Direct MessagesDate/Time: Fri, 04 Oct 2024 15:31:24 +0000
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| [2014-11-21 16:02:14] |
| User534242 - Posts: 1 |
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Today , I can not connect to the server ... so I had no problem yesterday and The preceding days. Thanks Log copy: CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-11-21 17:01:28 CTS FIX - Firm: Dorman | 2014-11-21 17:01:28 CTS FIX socket (0) | Resolved address fix-sim.t4login.com to IP 74.201.6.199 | 2014-11-21 17:01:28 CTS FIX socket (900) | Connected. | 2014-11-21 17:01:28 CTS FIX socket (900) | Starting SSL connection. | 2014-11-21 17:01:28 CTS FIX socket (900) | SSL connection established. | 2014-11-21 17:01:29 CTS FIX: Sending the Logon message. | 2014-11-21 17:01:29 CTS FIX: Received a Logout message. Text = Too many failed login attempts: Your username has been locked out. Please contact your firm administrator to reset the user | 2014-11-21 17:01:29 CTS FIX: Sending a Logout message. Text = Received Logout message. | 2014-11-21 17:01:29 CTS FIX socket (900) | SSL shutdown indicates not able to send 'close notify'. | 2014-11-21 17:01:29 CTS FIX socket (900) | SSL has been shut down. | 2014-11-21 17:01:29 CTS FIX socket (900) | SSL object has been freed. SSL state is now disconnected. | 2014-11-21 17:01:29 CTS FIX socket (900) | Shutdown and closed. | 2014-11-21 17:01:29 CTS FIX: Logged out and disconnected. | 2014-11-21 17:01:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-11-21 17:01:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-11-21 17:01:29 CTS FIX: Disconnected. | 2014-11-21 17:01:29 Will reconnect to the server in 3.0 minutes Select 'File >> Disconnect' to prevent further connection attempts. | 2014-11-21 17:01:29 |
| [2014-11-21 17:59:49] |
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This is the relevant message: CTS FIX: Received a Logout message. Text = Too many failed login attempts: Your username has been locked out. Please contact your firm administrator to reset the user | 2014-11-21 17:01:29 Refer to step 15 here about this: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions Also make sure that the correct Service is set in Global Settings >> Data/Trade Service Settings. This log indicates you are connecting to the CTS T4 system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-21 18:01:49
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