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Direct MessagesDate/Time: Sat, 18 May 2024 23:30:07 +0000
Intraday Data Error
View Count: 890
| [2014-11-19 18:06:23] |
| 100 - Posts: 147 |
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I have a Data Gap that keeps showing up. I have done the recommended deletion and redownload of data. http://www.sierrachart.com/index.php?page=doc/doc_IntradayDataEditor.html#DeletingDataFile I have been to this page and completed the filename extension removal, and redownload. I have tried manually removing scids and dly from data folder, and uninstalling Sierrachart. After which, I've downloaded a new front month contract of a different commodity. I'm not sure why but I'm still missing data when I download (around 11am). I'll try contacting my broker first. What would you guys recommend I do? |
| [2014-11-19 18:23:59] |
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We need to patch this missing Rithmic data due to a Rithmic outage earlier today. If you are missing data, this is the procedure to follow to re-download data: https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart There is no need to delete the data file and certainly not uninstall Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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