Support Board
Date/Time: Sun, 11 May 2025 08:44:17 +0000
Crosshair Freezing & Lag
View Count: 1293
| [2014-11-18 15:17:43] |
| User43916 - Posts: 9 |
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My charting has been lagging as of late. The crosshair in particular will freeze for a second and it seems to be more and more frequent over the past week. It use to run fluidly with no lag. I have tried a bunch of things like reducing days to load and removing old charts I no longer use.I am use 1 tick charts via the SC CME bundle data feed. I have reduced the tick data days to load down to 30. I have also reduced the number of stored records down to 3000 from 5000. I deleted all records in my activity log. I am basically trying all the steps listed on the website but not having any luck with this small lack. My system resources seem normal as well; 51% of 8GB of RAM is being used in total and CPU performance is steady. I updated to the new pre-release yesterday as well to try and rule that out. If you have any suggestions on the matter it would greatly appreciate it. Thanks.
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| [2014-11-18 17:38:27] |
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Refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Although it sounds like you have already looked at this. If you have a chart that has Number of Trades Per Bar set to 1 and it is loading 30 days of data, that possibly is going to be a problem. We recommend loading less than 5 days in this case. Also disable any antivirus or anti-malware software you are running. The other basic step to resolve a problem like this is to start off with one simple chart set to 1 minute per bar and then see if you have a problem and then gradually add to your set up until you do, to determine where the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-18 17:39:30
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