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Date/Time: Fri, 29 Mar 2024 12:20:51 +0000



Tynotes missing data on datafeed

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[2014-11-12 15:10:47]
User56254 - Posts: 6
Hello I have a problem with Tynotes 10 years datafeed. I call AMP to submit the problem and after examinations they tell me to call you because they think that it is a sierra chart problem and not CQG datafeed problem.
I send you a chart on the Tynotes 10 years. As you can see, it is missing data and several gap and timeframes error.
I download the last version on sierrachart.
Thank you in advance for your support.
Julien


imageF.US.TYAZ14 [CB] 1 Min #1 2014-11-12 10_01_59.344.png / V - Attached On 2014-11-12 15:09:52 UTC - Size: 26.51 KB - 308 views
[2014-11-12 22:25:03]
Sierra Chart Engineering - Posts: 104368
We are working on the issue.

We should have this solved by tomorrow morning.

After that follow the instructions and help topic 7.1 to re-download the missing data:
https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-11-12 22:25:22

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