Support Board
Date/Time: Fri, 29 Mar 2024 12:20:51 +0000
Tynotes missing data on datafeed
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[2014-11-12 15:10:47] |
User56254 - Posts: 6 |
Hello I have a problem with Tynotes 10 years datafeed. I call AMP to submit the problem and after examinations they tell me to call you because they think that it is a sierra chart problem and not CQG datafeed problem. I send you a chart on the Tynotes 10 years. As you can see, it is missing data and several gap and timeframes error. I download the last version on sierrachart. Thank you in advance for your support. Julien |
F.US.TYAZ14 [CB] 1 Min #1 2014-11-12 10_01_59.344.png / V - Attached On 2014-11-12 15:09:52 UTC - Size: 26.51 KB - 308 views |
[2014-11-12 22:25:03] |
Sierra Chart Engineering - Posts: 104368 |
We are working on the issue. We should have this solved by tomorrow morning. After that follow the instructions and help topic 7.1 to re-download the missing data: https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-12 22:25:22
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