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Date/Time: Thu, 18 Apr 2024 18:41:16 +0000



Queries on data feed

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[2014-11-12 12:57:24]
User55905 - Posts: 34
Hi - My Global Data Feed India trial is ON. I have few queries (assume that I keep my SC on from start to end of session)
1. Since GFDL data is updated tick by tick but only 1 min resolution chart is possible, will renko/rangebar/volume charts work correctly? I mean will they be based on 1-min cumulative data or tick data itself?
2. My number chart's resolution is not working well. I didn't try any new settings. Infact, on a clean chart I added this study once again. But the result is same.
Here is the screenshot - http://www.sierrachart.com/image.php?l=1415783235445.png Kindly help!
3. Can I use another data feed for another markets simultaneously along with GFDL. I mean 2 feeds at the same time. If yes, how to do it?
4. Can you confirm the same for the other only alternative left i.e. Interactive Brokers? Will I face the same issue there too?
Date Time Of Last Edit: 2014-12-10 14:03:44
[2014-11-12 18:41:40]
Sierra Chart Engineering - Posts: 104368
1. You need to set Sierra Chart to store data tick by tick:
https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php

2. Refer to this section here:
https://www.sierrachart.com/index.php?page=doc/doc_NumbersBars.php#AdjustingTickSizeForLargerIncrement

3. Refer to this page:
Using Multiple Data and Trading Services at the Same Time

4. With Interactive Brokers you will have the same issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-11-12 23:53:19]
User55905 - Posts: 34
Currently when I am trying to connect, its still showing WAITING TO RECONNECT..........
I have not changed or touched anything. Just tried to reopen it. But not connecting!

Date Time Of Last Edit: 2014-12-10 14:04:30
[2014-11-13 03:42:48]
Sierra Chart Engineering - Posts: 104368
This means the server being connected to is not available. The Global Data Feeds server is down when the market is closed.

Once the server becomes available and Sierra Chart connects again which will be within about 3 minutes, the connection will be made.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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